InterCall Announces Integration with Microsoft Lync Online

I’m in New York today for the launch of Microsoft Office 365. Office 365 is a subscription service that combines the familiar Office desktop suite and Outlook (Exchange) with cloud-based versions of collaboration services SharePoint Online and Lync Online. If you want some background information, check out our past blog on Office 365.

If you haven’t heard, InterCall has partnered with Microsoft to offer integrated audio conferencing with Lync Online. I’m especially excited for this launch because of the unique value we bring to Office 365.

Why do I think you should partner with InterCall for Office 365? 

1. Features

• Enable external participants to join meetings
• Connect on multiple devices
• Call scheduling via Outlook®
• Dial-in and dial-out
• Mute/unmute
• Lock/unlock
• End conference
• VoIP/PSTN integration, including mixed recording
• *0 in-call support

But you don’t get to be the world’s leading conferencing provider (based on Wainhouse Research in 2010) with features alone.

2. Support

We have a 24/7 global support with certified agents skilled in all aspects of Office 365. We provide tier 1 and 2 support to our customers, as well as pre-sales technical assistance and consultations. Free online and recorded training sessions are included.

3. Expertise

InterCall’s professional services for Office 365 are second to none. We offer custom training and adoption programs. For companies that need more in-depth assistance with deployment of Exchange Online and SharePoint Online, we have professional migration services to help transition, configure and support data and operations from legacy applications to Office 365 solutions.

Add to that the fact that InterCall is a Microsoft Silver Certified Partner and national systems integrator (NSI), plus the multiple certifications we hold, and I think you can see why I’m excited to be a part of this launch.

For more information:
US and Canada or EMEA