White Papers

As a part of West’s Unified Communications segment, InterCall and West IP Communications are focused on delivering the most comprehensive business communication solutions. Read the white papers below to learn about the different aspects of UC and how you can use them create strategic and competitive advantages for your organization.
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Important Info


There's more to supporting global conferencing services than meets the ear.

Read our Ovum Research White Paper, which covers:

  • Geopolitical regulatory considerations
  • Infrastructure and mobility impact
  • Security and fraud protection

Business Communications as Your Growth Catalyst

Going Beyond Technology to Focus on Strategic Impact

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The Power of Continuous Access

How Virtual Events and Environments Deliver Business Impact

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Mobilizing Your Mobile Workforce

How Mobile Technology Strengthens Employee Performance, Partner Relationships and Customer Growth

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Unified Communications in Transition

Preserving Your Options and Propelling Your Growth

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The Rise of the Collaborative Enterprise

Driving Profitable Growth Through Pervasive Collaboration

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