By Use

Technical Support

Solutions for Online Technical Support

Important Info

Solve Customer Issues Faster

In a competitive business environment, one way to distinguish your company is by providing high-quality customer support. You need solutions that will enable your customer support representatives to carry out their responsibilities while saving time and money doing so. InterCall's technical support conferencing offers audio and web tools to make your technical support teams as efficient and effective when working remotely as they would be on-site. 

Services

Audio Conferencing

  • Reservationless-Plus—hold your conference call at any time without making a reservation. Additional call management features are available online.


Web Conferencing

  • Cisco WebEx Support Center, provided by InterCall—allow technical support professionals to transfer issues between reps, gather system information and diagnose desktop issues online.

 
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