By Industry


Pharmaceutical Conferencing and Unified Communications Solutions

Impactful and Scalable Communications
In the pharmaceutical industry, collaboration is critical. You need to enrich R&D, enhance product lines and develop relationships within the medical community. Diminishing budgets and increasing competition prove achieving all of this to be challenging. With InterCall’s cost-effective conferencing and collaboration services you can engage global audiences quickly and easily, execute successful product launches and improve communications with key stakeholders.
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Important Info

Enhance Research & Development

  • Foster collaborative working environments with colleagues and partner agencies
  • Manage and partake in clinical trials remotely
  • Announce R&D and clinical trial progress updates
  • Better manage product pipelines by bringing teams and key players together

Bring Your Drug to Market Quickly & Powerfully

  • Plan and execute global product launches
  • Quickly execute time-sensitive product update announcements
  • Maximize time of patent exclusivity
  • Enhance supply chain communication with global manufacturing facilities

Reach a Broad, Global Audience

  • Reduce travel and event budgets with virtual speaker programs
  • Reach emerging markets in a seamless and cost-effective manner
  • Conduct virtual training and certification for on-site medical and diagnostics equipment
  • Educate and connect with geographically dispersed teams


Allow for Seamless Global and Mobile Communication

Meet with anyone, regardless of location, using InterCall's conferencing and collaboration services and solutions.

Audio Conferencing

Initiate and join meetings from anywhere—your office, your car, overseas—with InterCall Reservationless-Plus®. No reservations needed. Participants use a dedicated dial-in number and passcode to enter the conference at the designated time. International dial-in numbers offer toll-free calling from overseas. Use InterCall MobileMeet™ (for iPhone® and Android™ devices) for one-touch access to your calls.

Web Conferencing

Share important presentations and documents with your audience. InterCall owns our proprietary web conferencing solution, InterCall Unified Meeting®, and also offers solutions from industry leading providers. Utlize Cisco WebEx web conferencing and take advantage of the Cisco WebEx iPad and iPhone apps so that those on the road can easily join your meeting and view your content. Use any web conferencing service in conjunction with InterCall audio for a complete and integrated virtual meeting.

Video Conferencing

Create impactful interactions with InterCall Video Conferencing. Keep your business connected when travel budgets and time constraints don’t allow for in-person meetings. InterCall’s video solutions offer face-to-face interactions without leaving the office. Take advantage of the best solutions to fit your needs: bridging services, managed services or our newest offering, cloud-based video services via Blue Jeans Network.


Key benefits:

  • Reduce capital expenses with cloud-based vs. in-house services
  • Utilize mobile applications for on-the-go audio and web conferencing
  • Communicate seamlessly with anyone, from anywhere
  • Offer international participants multiple options for joining meetings
  • Facilitate face-to-face video communications without the time and expense of travel
  • Create collaborative working environments—both internally and externally
  • Keep sales reps connected and engaged while on the road

How you can use conferencing:

  • Collaborate on product launches and marketing events
  • Conduct team meetings with sales reps without taking them out of their territory
  • Gather geographically dispersed key players for clinical trial progress meetings
  • Foster collaboration between R&D teams
  • Facilitate remote training and education
  • Add webcams to hold virtual face-to-face meetings
  • Utilize interpretation services to engage international audiences

For information on InterCall’s solutions for pharma, contant

Toll Free: 800-820-5855


Deliver Cost-effective and Impactful Events & Trainings

Reach a large audience and achieve greater ROI with virtual trainings and events customized to fit your business needs.

Event Audio Solutions

InterCall is the leader in the event audio space. Let our dedicated expert event team manage all aspects of your event, allowing you to focus on the content and delivery. Customize your event with over 40 features including Q&A, recording, translation, transcription and approved participant list. InterCall is experienced in collaborating with our clients’ medical marketing firms to ensure all aspects of the event are planned and executed successfully.


InterCall Webcast Studio offers a powerful rich media solution that’s easy to use—no downloads necessary—and allows you to reach your audience in a cost-effective and efficient manner. Hold product launches and trainings that not only educate your audiences but also entertain and awe them. Incorporate video, slides and interactivity into your webcast. Utilize customized branding to make your events pop.

Virtual Environments

Let InterCall create a customized virtual environment for your marketing event and recruiting needs. Cut expenses and increase exposure by taking your road show off the road and putting it online. Host a virtual environment that displays your product lines, provides easily downloadable content and shows live and on-demand streaming video. Hold virtual recruitment fairs with interactive booths and KOL speaker events.

Web Event Services

Use InterCall web event services to conduct your CME and PACE accreditation courses, marketing seminars and company-wide events. Our experienced staff works with you, as well as your communications partner when necessary, to plan and execute engaging and successful events and trainings. We take care of logistics and management of the virtual event while you focus on the message and content.


Key benefits:

  • Greatly reduce travel and venue-related costs by making your event virtual
  • Minimize redundant work and achieve greater reach with archived events and trainings
  • Deliver impactful product launches with multimedia video, interactivity and custom branding
  • Bring events and trainings to multiple language audiences with interpretation services
  • Achieve greater impact and reach with InterCall event management services
  • Focus on your presentation and messaging while InterCall manages your event logistics

How you can use event services:

  • Conduct engaging CME and PACE accreditation courses
  • Hold regulatory and quality assurance trainings for counterfeit drug awareness and education
  • Utilize webcasting and translation for global product launches
  • Host virtual road shows to demonstrate and promote products
  • Hold online recruiting fairs with virtual interviewing and networking
  • Create customized virtual environments to showcase your individual product lines

For information on InterCall’s solutions for pharma, contant

Toll Free: 800-820-5855


Increase Efficiency & Lower Costs by Transforming the Way You Communicate

Define and deliver integrated solutions that keep your staff connected whether they’re on the road, at their desk or abroad.

Unified Communications as a Service (UCaaS)

InterCall offers Unified Communications (UC) solutions through West IP Communications (a division of West, our parent company). Unified Communications combine conferencing, messaging, presence and mobility—along with cloud-based IP telephony and network management—to provide a truly integrated communications experience.

Cloud-based services include:

Professional Services

Our experts provide consultation and help you plan, deploy and operate UC within your company. Select hosted, managed, on-premise or hybrid UC services to fit your needs. We also partner with industry leaders to deliver solutions that optimize your existing network, improve productivity and save you money.


Key benefits:

  • Unify all of your communications solutions into a single, comprehensive platform: conferencing, collaboration, messaging, presence, voice and telephony
  • Reduce your IT budget, freeing up money and resources that can be put into R&D
  • Create process efficiencies to increase productivity and enhance organizational effectiveness
  • Connect quickly and seamlessly with coworkers regardless of location
  • Promote collaboration within secure environments
  • Deliver fully scalable communication solutions leveraging cloud-based UC

How you can use Unified Communications:

  • Transition seamlessly between mobile and land technologies while on the go—from the office, to the road, to your home office and overseas
  • Increase efficiency and cut costs with flexible and scalable VoiceMaxx managed telephony
  • Make mobile phones as powerful and as knowledgeable as desk phones with Mobile Connect
  • Gain access to missed calls with web-based voicemail management, part of Virtual Office
  • Implement Cisco Jabber for an all-in-one UC application, integrating presence, instant messaing, conferencing, VoIP and telephony across PC, Mac and mobile platforms such as iPad and iPhone
  • Leverage presence to identify key team member availability for time-sensitive matters

For information on InterCall’s solutions for pharma, contant

Toll Free: 800-820-5855