By Industry

Legal

Legal Collaboration and Unified Communications Solutions

Reliable and Easy to Implement Collaboration Tools
In the legal services industry, firms need communications tools that are easy: easy to implement, easy to use and easy to bill back to clients. Deploying communication solutions that seamlessly integrate into both existing infrastructure and key firm processes, as well as promoting adoption, can be challenging. InterCall’s simple and reliable conferencing and collaboration tools help attorneys and staff stay connected and accessible, while robust reporting tools allow for cost management and simple client bill back…resulting in increased billable hours, faster revenue realization and improved client satisfaction.
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Important Info

Communicate with Secure & Easy to Use Tools

  • Join meetings with easy one touch access
  • Utilize MobileMeet to easily join meetings from your mobile phone
  • Implement hosted telephony for secure and scalable fixed and mobile communications
  • Expedite depositions and meetings when deadlines and budgets don’t allow for travel

Maximize Billable Time & Increase Revenue Realization

  • Ensure attorneys are easily and readily available with single number contact for both office and mobile phones
  • Deploy virtual collaboration tools to eliminate non-essential travel
  • Utilize on-demand dual project accounting code prompts to charge each meeting to not only specific clients, but also to specific cases
  • Receive weekly conferencing and call reports, allowing for easy and almost immediate bill back

Maintain a Client & Attorney-focused Strategy

  • Improve client relationships with increased interaction and communication
  • Host marketing webcast events to expand and educate your client base
  • Easily include remote subject matter experts for more efficient and effective meetings
  • Host internal planning and strategy sessions with key players regardless of location

Enhance Attorney and Staff Communication

Meet with anyone, anywhere using InterCall's easy-to-use conferencing services.

Audio Conferencing

Easily initiate and join meetings regardless of your location. Meet with expert witnesses, opposing council and colleagues with InterCall Reservationless-Plus®. Participants use a dedicated dial-in number and conference code to join a conference at the designated time. Utilize Unified Meeting® 5 to securely manage your call and join your meeting with only one click. On your mobile device? Download InterCall MobileMee t to easily join any InterCall conference with just one touch.

Web Conferencing

Use web conferencing to review expert reports and contracts with key players. Interact with clients more frequently and make your meetings more efficient and effective by sharing documents or presentations. Utilize Unified Meeting 5 to not only manage your audio calls, but also to bring up reports or briefs at a moment’s notice. InterCall also offers web conferencing solutions from industry leading providers such as Adobe®, Microsoft® and Cisco WebEx. No matter which tool you choose, InterCall Reservationless-Plus fully integrates, providing a complete meeting experience.

Video Conferencing

Communicate face-to-face when busy schedules, tight budgets and strict deadlines do not allow for travel. Bring together multiple offices and locations for announcements and trainings. InterCall’s video solutions allow for face-to-face interactions without having to leave the office. Select from a variety of video solutions to best fit your needs: bridging services, managed service or cloud-based video services via Blue Jeans Network.

 

Key benefits:

  • Communicate seamlessly with anyone, from anywhere
  • Increase client satisfaction and improve customer retention
  • Utilize MobileMeet to store an unlimited number of meeting profiles, then join those meetings with just one tap
  • Maximize attorney availability with mobile conferencing solutions
  • Reduce capital expenses with cloud-based vs in-house services
  • Facilitate face-to-face video meetings when deadlines and budgets do not allow for travel

How you can use conferencing:

  • Virtually review reports with expert witness
  • Conduct depositions, testimonies and interviews via web or video conferencing
  • Facilitate seminars and trainings without taking attorneys out of the office
  • Hold inter-office trainings, such as mock trials, without the time and expense of travel
  • Expedite meetings with international participants by using video conferencing rather than travel
  • Utilize webcams to easily interact with clients virtually
  • Enhance your recruiting process by pre-screening candidates via video conferencing
 

Strengthen ROI with Professional Virtual Events

Reach large audiences for training, firm-wide meetings or client recruiting events.

Event Audio Solutions

InterCall is the global leader in the event audio space. Hold large firm-wide meetings or smaller formal calls that need the utmost attention and professionalism. Customize your event call with over 40 features including recording, CD or MP3 archives, transcription, participant lists and registration. Enhance business development efforts with invitation-only marketing events.

Webcasting

Reach large audiences in a cost-effective and efficient manner by holding trainings or firm-wide town halls via webcasting. InterCall Webcast Studio offers a rich media solution that’s easy to use; no downloads are needed to lead or join and you can both watch and listen from your computer. Incorporate video, slides and interactivity into your webcast.

Virtual Environments

Take firm recruiting to the next level with your own Virtual Environment . Invite prospective candidates to your virtual recruiting fairs where they can learn about your firm’s practice, chat with partners and listen to keynote speakers. Internally, utilize your Virtual Environment as a resource library for your staff and attorneys.

Web Event Services

Use InterCall Web Event Services to conduct your CLE and other training classes as well as hold company-wide events. Our experienced staff works with you to customize, plan and execute your engaging and successful event. We take care of logistics and management of the virtual event while you focus on the message and content.

 

Key benefits:

  • Bring all firm locations together without the time or expense of travel
  • Take a white glove approach to partner, board and high-level client meetings
  • Utilize webcasting to reach large audiences while keeping costs down
  • Conduct effective and interactive virtual training
  • Hold virtual events to increase client communication and satisfaction
  • Broaden the scope of your recruiting efforts

How you can use event services:

  • Hold all-hands meetings to discuss practice-affecting current events or legislative changes
  • Facilitate large CLE training classes without pulling your attorneys away from the office
  • Enhance marketing efforts with educational webinars and ask the expert events
  • Boost business development initiatives with interactive virtual seminars and break-out sessions
  • Hold virtual recruiting fairs to minimize cost and maximize ROI
 

Increase Attorney Availabilty & Maximize Billable Time

Streamline communications and increase billable hours with integrated office and mobile communication solutions.

Unified Communications as a Service (UCaaS)

Unified Communications combines mobility, messaging and presence - along with cloud-based IP telephony, network management and security - to provide an integrated communications experience.

Cloud-based services include:

  • Network Management—network infrastructure, network management, QoS management, unified threat management
  • Voice & Telephony—telephony, SIP trunking, mobile integration, contact center
  • Messaging & Presence—IM and presence, voicemail, voicemail to text/email, fax
  • Conferencing & Collaboration—full suite of web conferencing tools, video conferencing and best-in-class audio conferencing

Professional Services

Our experts provide consultation and help you evaluate, deploy and operate UC within your firm. Select hosted, managed, on-premises or hybrid Unified Communications services to best fit your needs. Along with our own solutions, we partner with Cisco and Microsoft to deliver solutions that optimize your existing network and infrastructure, improve efficiency and promote seamless information sharing.

 

Key benefits:

  • Improve day-to-day operations and put more focus on client needs
  • Spend less time on infrastructure management and more time on strategic IT initiatives
  • Lower costs while bringing – and keeping – technology current
  • Manage costs more efficiently by improving workflow and reducing wasted time
  • Take control by managing calling activity firm-wide
  • Increase revenue recognition via detailed call reports supporting client invoicing and call charges

How you can use Unified Communications:

  • Improve attorney response times with voicemails as email attachments via Mobile Connect
  • Transition seamlessly between mobile and land technologies while on the go – while remaining accessible via a single number
  • Integrate all of your communications needs: voice, data, video and mobile platforms
  • Ensure technology is always up-to-date with cloud-based, hosted services
  • Leverage an MPLS delivered cloud-based integrated platform for collaborative, secure and efficient communication
  • Protect the firm from interruptions and provide redundancy with integrated disaster recovery and business continuity features

For information on InterCall’s solutions for pharma, contant mailto:legalinfo@intercall.com .

Toll Free: 800-820-5855

 
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