Within 30 minutes of signing up, you'll receive a welcome email containing your account details. From there, host conference calls and/or online meetings anytime you need them.
If you signed up and didn’t receive a welcome email within 30 minutes, it may be in your email junk folder. Check there for an email from "conferencing@intercall.com" and add us to your safe senders’ list. If it’s not there, call customer support at 866.253.0807.
Simply enter a valid credit card during sign up and you’re all set. If you have any questions or special requests before signing up, please contact us at 877.314.4341.
You can cancel month to month and pay-as-you-go plans at any time. Yearly billing plans can be cancelled at the end of your yearly billing cycle. If you need to cancel, contact a small business specialist at 877.314.4341.
You pay only the stated fee for Unlimited Plans (plus taxes and fees). Pay As You Go Plans have a $5 conference minimum. Some premium features may carry additional, per-use fees depending on the specific plan you choose. Review the plans and pricing page for a detailed list of features and applicable fees.
For questions about specific items on your bill, contact customer service at 866.253.0807, select option 2.
Yes, as the moderator, you need to download and install InterCall Unified Meeting, InterCall’s proprietary online meeting software. Participants can join your online meeting through a web browser, which means if they are just a participant, there's no need for them to install anything. If you want them to share or present something during the meeting, then they need to download the software too.
One of the greatest benefits of online meetings is the ability to share visuals with meeting participants. InterCall’s online meeting software allows you to select an application on your computer and share it with other people in the meeting. They’ll be able to see all your mouse movements and actions. You can even pass control to them for real time edits. It’s a great way to share ideas and collaborate without leaving your office.
As your needs change, InterCall has scalable services to meet them. If you want to upgrade to a different plan or add more users to you account, contact a small business specialist at 877.314.4341.
If you ever lose your account information, whether it be your dial-in info, your PIN or your billing info, contact customer service at 866.253.0807.
Sorry, at this time, you can only host online meetings on a PC. Participants, however, can still join online meetings from a Mac® using their web browser.
