InterCall Unified Meeting

Support

Downloads and Resources for Online Meeting Software

Meeting Login
For meetings hosted in the UNITED STATES:
Host a Meeting Join a Meeting
CHANGE REGION:
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Technical Support
United States:
1.877.769.7228
email
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Important Info

 

Frequent Support Questions

 
Download InterCall Unified Meeting® using one of the links below. For online meeting user guides and references click the resources tab above.

Current version: 4.11.7.241 | Release date: July 23, 2011
 


Get more information on recently released features and functionality:
 

Lotus Notes Administrators:

view additonal setup information »

 
Download online meeting user guides and references for InterCall Unified MeetingSM from the list below.
To install InterCall Unified Meeting on your computer, click the download tab above.

 

Audio

  • Using a telephone: A touch-tone phone
  • Using audio streaming (participants): Internet connection of minimum 128 Kbps.
  • Uses Active X control wmp.dll for Windows Media Player to play the audio stream from supported participant web browsers listed below.
  • Using Desktop VoIP: Internet connection of 128 kbps, of which 12kbps will be used by Desktop VoIP. Stand alone computer microphone and speakers. Headset recommended. InterCall Unified Meeting application download required.
  • Microsoft® Internet Explorer 6.0+ and Mozilla Firefox 2.0+ with Java script & session cookies enabled . 800MHz or equivalent computer with 96 MB of RAM. Windows XP, Vista and 7.

Video

  • To broadcast a video, an industry-standard web camera using Microsoft Windows WDM Image Capture win32 driver (correct version needed for webcam) is required.
  • The quality of the webcam will determine how your video will appear at the other end.

Archive Playback

Archive playback requires Windows Media Player 9 and Internet Explorer 6.0+. 

Web (Moderators)

  • Microsoft® Internet Explorer 6.0+ and Mozilla Firefox 2.0+ with Java script and session cookies enabled
  • 800MHz or equivalent computer with 96 MB of RAM - Note: Application Sharing requires 128 MB of RAM and requirements increase slightly depending on the number of participants.
  • Windows XP/Vista/7
  • Internet connection of minimum 56 Kbps for Application Sharing, 128 Kbps for broadcasting video

Web (Moderators –Browser only)

  • Microsoft Internet Explorer 6.0+, Mozilla Firefox 2.0+ for Windows/Mac/Linux or Safari 2.0+ for Macintosh
  • Internet connection of minimum 56 Kbps
Note: If you do not install the meeting application, you can launch browser-only meetings to manage your audio participants online. You can utilize features such as mute, dial me, chat and open/close meeting room door. You will not be able to use collaborative features such as presentation slide show, application sharing, surveys, etc.

Web (Participants)

  • Microsoft Internet Explorer 6.0 +, Mozilla Firefox 1.5+ for Windows/Mac/Linux or Safari 2.0+ for Macintosh
  • Internet connection of minimum 56 Kbps for sharing application, 128 Kbps for broadcasting video
Note: Participants should download the InterCall Unified Meeting application prior to a meeting if they wish to use certain features such as presenter capabilities and desktop video. However, they are not required to download the application to join your meeting.