Resources & Downloads

Our complete library of user guides and support materials include details on everything you need to know about WebEx Support Center.

• General Support Center Information

  see PDFs »
  
  • Introduction to Cisco WebEx Support Center
  • Cisco WebEx Product Comparison Matrix
  • Web Conferencing Comparison Grid
  • Security Overview of Cisco WebEx

• Starting, Managing and Attending Meeting

  see PDFs »
  
  • Cisco WebEx Support Center User Guide
  • Cisco WebEx WebACD Monitor Guide
  • Cisco WebEx WebACD Inbox Guide

• Productivity Tools

  see PDFs »
  
  • Cisco WebEx One-Click User Guide
  • Cisco WebEx Integration to Outlook User Guide
  • Cisco WebEx Integration to Lotus Notes User Guide
  • Cisco WebEx Productivity Tools Guide to Instant Messengers

• Creating, Managing and Playing Recordings

  see PDFs »
  
  • Cisco WebEx Network Based Recording Player for Advanced Recording
  • Cisco WebEx Recorder and Player User Guide
  • Cisco WebEx Web Recording Editor User Guide
  • Cisco WebEx Streaming Recordings User Guide

• Site Administration

  see PDFs »
  
  • Cisco WebEx Site Administration Guide
  • IT Administrator Guide for Mass Deployment of Cisco WebEx Productivity Tools

WebEx Support Center Tools & Add-ons

All WebEx Support Center downloads can be accessed from your WebEx Support Center Home page.

To access tools and add-ons for WebEx Support Center follow these steps:

1. Go to your WebEx Home page, e.g. mycompany.webex.com.
2. If your company has multiple WebEx services, select Support Center from the top navigation.
3. Click Support on the left side of the page.
4. Select Downloads from the Support options.
5. The Downloads page contains a list and description for all tools and WebEx Support Center add-ons. (Please note that participants may only download the WebEx Support Manager.)