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SupportCenter
Resources & Downloads
Tools to Provide the Best Online Technical Support
Important Info
Our complete library of user guides and support materials include details on everything you need to know about SupportCenter.
- Learn More about SupportCenter
- SupportCenter Getting Started Guide
- SupportCenter Leader Screen
- Get help with SupportCenter
- InterCall Centers Recorder and Player User Guide
- InterCall Centers Comparison Matrix
- Web Conferencing Comparison Grid
- InterCall Centers System Requirements
- InterCall Centers Productivity Tools
- Get Help with WebACD Inbox
- Get Help with WebACD Monitor
- SupportCenter FAQs
- SupportCenter Quick Start Guide
- Support Manager Visit the Support Manager page for more downloads.
- WebEx WebACD Client for Microsoft® Windows®
- Recording and Playback Visit the recording & playback page for tools that can help you record, play, and edit meetings (account required).
- Productivity Tools 1.0 Productivity Tools include the One-Click program and integrations with other programs, such as Microsoft Outlook, IBM Lotus Notes, Microsoft Office, and instant messengers. Using One-Click and the integrations, you can schedule, start, or join online meetings quickly, without having to go to your branded service site. (Login required to access download)
- Integration to Outlook Plug-In (for users on version WBS 25 only)
For more information please refer to the list of SupportCenter contacts below.
Technical Support
800.721.3919, +1.706.634.8375 or entappsupport@intercall.com
Corporate Office
8420 W. Bryn Mawr Ave
Suite 400
Chicago, IL 60631
Tel: +1.773.399.1600
Fax: +1.773.399.1588