Cisco WebEx Event Center

Frequently Asked Questions

Answers to Web Seminar & Webinar Questions

Important Info
WebEx Event Center gives you all the tools you need to schedule and conduct web seminars. Below are frequently asked questions about setting up and running successful webinars.
 
  1. How does WebEx Event Center differ from other Cisco WebEx Web Conferencing services?
  2. How many attendees can WebEx Event Center accommodate?
  3. What do I need to host or attend events?
  4. What are public, private and unlisted events?
  5. How do I customize the email messages for event invitees, enrollees and attendees?
  6. Can I record events?

Frequently Asked Questions

  • How does WebEx Event Center differ from other Cisco WebEx Web Conferencing services?

    • Provides comprehensive enrollment and email options that you can customize.
    • Supports program management so that you can group events by partners and products.
    • Does not allow attendees to remotely control shared applications, Web browsers or desktops.
    • Allows hosts to generate reports before and after events.
    • Allows hosts to track where attendees are coming from and their lead scores.
  • How many attendees can WebEx Event Center accommodate?

    You can invite 3,000 attendees if you are using document sharing. You can invite 1,000 attendees if you are using application sharing.
  • What do I need to host or attend events?

    You will need to download the WebEx Event Manager. The first time you start or join an event, it is automatically downloaded to your computer.
  • What are public, private and unlisted events?

    When scheduling an event, you can specify the event to be public, private or unlisted.
    • Public event—appears on the Upcoming Events page and the Recorded Events page, if the event host makes the recording public. On the Upcoming Events page, an Enroll button appears for the event until the host starts the event.
    • Private event—appears on the Upcoming Events page and the Recorded Events page, if the event host makes the recording public. On the Upcoming Events page, the text Private appears instead of an Enroll button. Once the time is within 15 minutes of the event's scheduled starting time, and the host starts the event, a Join button appears.
    • Unlisted event—does not appear on the Upcoming Events page. However, it appears on the Recorded Events page if the event host makes the recording public.
  • How do I customize the email messages for event invitees, enrollees and attendees?

    When scheduling an event, you can customize any of the email messages that WebEx Event Center sends to event invitees, enrollees and attendees.

    First, on the Schedule an Event page, select the check box for the email messages that you want to send:
    • Enrollment Pending
    • Enrollment Approved
    • Enrollment Rejected
    • Reminder
    • Thank You for Attending
    • Absentee Follow-up


    Next, click the link for the email message to open the Edit Email Message window.

    When customizing the content of an email message, you can use several variables, which WebEx Event Center automatically replaces with information about the event when sending the message. For example, you can use the variable %Topic%, which WebEx Event Center automatically replaces with the event name specified on the Schedule an Event page. You can also restore an email template by clicking the Restore to Default button.

    Please note that invitation emails will not be sent automatically to invited panelists and invitees.

  • Can I record events?

    Yes, you an record your events or have InterCall record them for you (additional charges apply).  You can then publish recorded events on your WebEx Event Center website so that others can play them.
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