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Conference Place

Frequently Asked Questions

Answers to Internet Conferencing Questions

Important Info
Conference Place gives you access to reliable and affordable web conferencing.  Below are frequently asked questions about how to use and access this internet conferencing solution.
 
  1. How can I access my Conference Place account?
  2. How many participants can join my Conference Place meeting?
  3. What additional user guides and resources are available for Conference Place?
  4. What is my "CC"?
  5. I am not able to download any add-ins to my desktop. What would cause this to happen?
  6. The download is complete but I don’t see the icons in Outlook. What steps do I need to take so they appear?
  7. What is the difference between Auditorium Place and Web Meeting Place?
  8. What are the system requirements?

Frequently Asked Questions

  • How can I access my Conference Place account?

    To log into Conference Place visit www.conferenceplace.com or your branded web site (i.e. www.livemeeting.com/cc/companyname). Enter your user login and password.
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  • How many participants can join my Conference Place meeting?

    Conference Place supports up to 1250 participants per session.
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  • What additional user guides and resources are available for Conference Place?

    Complete step-by-step user guides, training information and sign-up for demos can be found on the Training & Resources page.
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  • What is my "CC"?

    CC stands for Conference Center. CC is a virtual location for your company’s meetings on Conference Place and forms part of the web address that you need to either join a meeting or log into your account. When you set up the Outlook Plug-in, it will start by checking your preferences. You need to tell it what your conference center name is, e.g. http://www.placeware.com/cc/.
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  • I am not able to download any add-ins to my desktop. What would cause this to happen?

    It is possible that your network administrator has stopped computers connected to the corporate network from downloading specific types of files. Before trying to download any of the add-ins, you should contact your local IT helpdesk and check whether you need to get them to either download it or even install it as there could be a security policy in place to stop normal users from doing this.
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  • The download is complete but I don’t see the icons in Outlook. What steps do I need to take so they appear?

    To make the icons appear:

    • Confirm that the version of Outlook you are running is supported.
    • Check in your View > Toolbars option to see if the menu is listed but not selected. If it is not listed there, go to the control panel (in the Start menu of Windows®) and open Add or remove programs.
    • Check to see that the Microsoft Office Live Meeting Add-In Pack is installed. If not, try to reinstall the pack. Make sure that Outlook is completely closed before you do so.
    • Open Outlook and click Help, then select About Outlook. There is a button at the bottom of this page labeled Disabled Items. Click this. If LMAddin is in the disabled list, re-enable it and restart Outlook.
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  • What is the difference between Auditorium Place and Web Meeting Place?

    Auditorium Place is usually used for larger audiences and can include console features that let attendees ask the presenter questions or send feedback to the presenter by using the seating chart and feedback controls.

    Web Meeting Place is for smaller, more collaborative groups. Attendees don’t have access to the question or feedback features in the console.
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  • What are the system requirements?

    Ensure your setup is able to run Conference Place. To use Live Meeting you need:

    Component Requirement
    Windows-Based Meeting Console Microsoft Windows XP Service Pack 2 (SP2) or Service Pack 1a (SP1a), Windows Server 2003, or Windows 2000 Service Pack 4 (SP4); Microsoft Internet Explorer 6 Service Pack 1 or Netscape 7.2
    Web-Based Meeting Console PC Users:
    Windows XP SP2 or SP1a, Windows Server 2003, Windows 2000, or Windows 98 Second Edition (SE)
    Internet Explorer 6 with Microsoft JVM (5.0.0.3810), Internet Explorer 6 SP1 with Sun JVM 1.4.2, or Netscape 7.2 with Sun JVM 1.4.2

    Mac Users:
    Mac OSX 10.3
    Safari 1.2 with JVM 1.4.2

    Solaris Users:
    Solaris 9
    Netscape 7 with Sun JVM 1.4.2, or Mozilla 1.4 with Sun JVM 1.4.2
    Bandwidth 56Kbps or faster connection
    Display Presenter: 1024 x 768 pixels or higher resolution monitor
    Attendee: 800 x 600 pixels or higher resolution monitor (1024 x 768 or higher recommended)
    Recording Playback Microsoft Windows Media Player 9 or later; 128 Kbps or faster connection

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