Microsoft Office 365

Cloud-based services delivered with InterCall audio conferencing


The most trusted productivity suite
is now available in the cloud and integrated with InterCall’s proven
audio conferencing.

Microsoft office 365

Access email, calendars and contacts from virtually anywhere,
at any time, on desktops, laptops and mobile devices

share documents

Store, view and edit documents with colleagues and partners,
even from a shared computer or smartphone

Screenshot of Lync Online

Find and quickly connect with the right person through instant messaging (IM), Skype for Business video calls or online meetings with integrated audio conferencing, all from within the Office applications you already use

microsoft office suite

Includes familiar Office tools and applications you use
every day, like Word, PowePoint, Excel and more

Important Info
Microsoft Office 365 is a cloud-based collaboration service that brings together familiar Office desktop applications with business-class email, shared calendars, instant messaging (IM), video conferencing, and file sharing. With Office 365, you’ll receive secure, enterprise-grade productivity tools for a predictable monthly cost and no upfront infrastructure investments.

Office 365 plans can include Exchange Online, Skype for Business, SharePoint Online and Office Professional Plus. With this powerful suite of solutions, you can get your work done faster from virtually anywhere, on any device.

Stay Connected On the Go

  • Use Office across your devices—PC, Mac, tablet, smartphone
  • Sign in to Office to access the latest version of your documents and personal settings
  • Sync files to your devices using OneDrive for Business for offline access and automatic re-syncing and backup
  • When away from your devices, sign in to Office using a browser and quickly stream an Office application to a PC for full-experience viewing and editing

Enable Your Mobile Workforce

  • Conduct effective online meetings with multi-party HD video conferencing, screen sharing, and real-time note taking
  • Create a mailbox within a site to access team communications and documents directly from Microsoft Outlook
  • Share documents from OneDrive for Business or Microsoft SharePoint Online team sites with controlled access
  • Extend Skype for Business meeting access with InterCall Reservationless-Plus audio conferencing integration

Simplify IT Management

  • Simplify management with a single, web-based admin center
  • Install Office on desktops quickly by streaming directly from Office 365—ready to use within moments of clicking “install”
  • Receive protection against malware, spam, and phishing
  • Ensure your files are safe with automatic back-up
  • Financially-backed, 99.9 percent uptime guarantee
  • 24/7/365 admin and end-user support from InterCall’s Office 365 support team

Get the Most from Your Investment

  • Business-grade collaboration tools designed for your business
  • Always get the latest technology for a predictable monthly cost
  • Simplified per-user licensing of up to 5 devices per user
  • No upfront licensing costs
  • Easily add or delete users as you need to

Skype for Business the Way You Want It

Not only are West companies, which include InterCall, the only providers in the world to offer the full suite of Office 365 services along with integrated audio conferencing, we also offer Lync on your terms—whether you want it fully hosted, hybrid, or on-premises. As part of the West family of companies, we deliver third-party audio conferencing integration for both Skype for Business Online and Lync Server, along with Microsoft-certified SIP trunks for enterprise voice capabilities, hosted applications and carrier services – all from a single provider. And, as a Microsoft Gold Communications partner, our solutions are backed by unrivaled support and expert professional services.


Integrated Audio Conferencing from the World’s Leading Provider

With Office 365, offered by InterCall, you get our industry-leading Reservationless-Plus® audio conferencing platform integrated with Skype for Business, delivering an enhanced meeting experience:


  • Enable external participants to join meetings
  • Connect on multiple devices
  • Call scheduling via Outlook®
  • PSTN dial-in and dial-out
  • Mixed Skype for Business/Reservationless-Plus recording

  • Lock/unlock
  • Mute/unmute
  • End conference
  • *0 in-call support

24/7 Global Support

InterCall provides 24/7 technical support to end-users and administrators thanks to our collaborations support team comprised of highly technical, certified agents skilled in the entire suite of Office 365 applications. The collaborations support team maintains a direct connection to Microsoft’s advanced support teams and can assist with:

  • Implementation support
  • Skype for Business/audio integration support
  • End user support
  • Administrator support
  • Presale technical assistance and consultations
  • Proactive product updates and alerts

Training and Adoption Services

InterCall training and adoption services ensure the successful deployment of Office 365 and are designed to promote rapid acceptance and use of new applications.

  • Every Office 365 package comes with recorded training sessions for each of the products in the suite
  • Additional advanced training and adoption services are available for purchase including on-demand recorded sessions, pre-packaged live virtual trainings, and customizable programs to fit any need
  • InterCall also offers free online training sessions

Deployment and Migration Services

As a Microsoft Gold Certified Unified Communications partner, InterCall has in-depth expertise in Microsoft professional services. Available for deployments of over 250 seats, professional migration services include the transition of operations and data, configuration and support from your legacy applications to Office 365 solutions.

  • Enterprise (EPG) and mid-market support, migration and design services for Microsoft Exchange Server solutions
  • Mailbox & data migration services (Lotus Notes, Gmail, Exchange Server, Groupwise, etc)
  • Cloud migration services for Exchange, SharePoint, and Skype for Business
  • Ability to blend online services with private hosting and on-premises deployments in a rich or simple co-existence
  • Federation assistance

InterCall Office 365 plans

(Plan E1)
Productivity Premium
(Plan E3)
User maximum
Cloud-based email (50GB of storage space per user)
Contact and calendar sharing
Intranet site for your team

(up to 300 subsites)

(up to 300 subsites)
IM, PC-to-PC calling, and video conferencing
Integrated audio conferencing from InterCall
Hosted website for your business
Create and edit Word, PowerPoint, Excel and OneNote files online
(View only)
Premium antivirus and anti-spam filtering
Configurable anti-spam filtering
Microsoft community support
Live 24 x 7 audio support
End user support for Skype for Business
Tier 1 and 2 admin technical support for the entire Office 365 suite
Active directory integration
Advanced voice (Hosted voice mail support with auto attendant capabilities)
Advanced email (Email archiving capabilities, 'legal hold', and unlimited email storage)
Office Professional Plus subscription

(For up to 5 devices per user)

Standalone options are available. Contact an InterCall Office 365 specialist to learn more.



The successful implementation of new technologies does not end with deployment to the desktop. True success is achieved when end users effectively embrace the applications, resulting in a measurable return on investment and increased business productivity. InterCall Training and Adoption Services promote the successful deployment of all Office 365 applications and are designed to accelerate acceptance and use of new applications.Training is available online for free or in custom packages.

Register for free training:


For custom  Office 365 training and adoption programs, contact your InterCall sales representative.