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Unified Communications & Collaboration

Unified communications are about taking multiple channels and making that experience feel more streamlined. InterCall brings together all the different ways people can communicate with each other; whether you join or start a meeting using web, audio, video, or IM. This also gives you control over the way others communicate with you—so you choose how you’ll be available and when.
Important Info

Unified Meetings - The Starting Point

With partners like Microsoft and Cisco and well respected system integrators, InterCall is working to integrate communication services business people rely on today and deliver an experience called unified meetings. InterCall’s vision in this market is to provide organizations with options so they can choose the method that is right for them, either to help support and manage on-site systems or to allow connectivity to our hosted services through innovative tools and IP technologies.

Today’s Unified Meeting Tools

You can take advantage of these unified meeting features right now:

  • Audio integration with all web conferencing products: Even if the web platform is not a proprietary InterCall service, our audio conferencing services integrate for one-click dial-out connections and call controls from within the web screen.

  • Mobile Assistant: Start, join and manage InterCall audio conferences with a single touch from various mobile devices.

  •  Connect2Meeting: Deliver automated reminders to your conference participants’ email inboxes to ensure meetings start on time and give them easy entry into the meeting.

  • Podcasting: Listen to your recorded conference by downloading it from the Internet to a personal audio player or aggregator.

  • Outlook® integration: Easily create, edit and schedule meetings with your pre-defined conferencing information, right from your Outlook toolbar. 

  • Office Communicator Integration: Quickly escalate a group IM session to a web or audio conference


Core Unified Communication Competencies

Through our sales approach, we ensure our customers get the consultation they need to increase productivity with their communication tools.
  • Dedicated consulting team
  • Design and architect  UC solutions including collaboration, video and voice integration
  • Consultation on security and compliance solutions
  • Deliver IP PBX or PBX Phone System integration to Exchange 2007 or Office Communication Server 2007

Helping You Evaluate

If you know your organization can benefit from a Unified Communication strategy and are currently evaluating Microsoft Office Communication Server, or Cisco Unified Communications Manager (formerly CallManager), InterCall can help:

  • Discover workflow and communication processes
  • Initiate a pilot of features for evaluation by a target group
  • Standardize user contact information and integrate all existing and new business applications in the Unified Communications framework
 

Experience and Leadership Matter

Being the first to market with mobile collaboration services, audio integration across service platforms and delivering the largest VoIP conferencing deployment in the industry—all of this enables us to not only see the entire solution but to execute beyond expectations. 

No other company can provide the depth of knowledge needed to fully integrate Unified Communication products into your current network, voice and collaboration systems. When you’re ready to get serious about Unified Communications, we’re here to help you plan, test, execute and prove a positive return on investment.

 

Getting Started

Contact InterCall today to begin planning your Unified Communications strategy.