Automated

Frequently Asked Questions

Answers to Automated Conferencing Questions

Important Info

Automated Conferencing is an affordable audio conferencing solution that meets your business conferencing needs.  Below is a list of the most frequently asked questions about automated conferencing solutions.

 
  1. When should I use Automated conferencing?
  2. How do I schedule an Automated conference call?
  3. How far in advance do I need to make a reservation?
  4. How do I start an Automated conference call?
  5. How do participants join my Automated conference call?
  6. What are my dial-in options?
  7. Can I dial out to bring participants into my conference?
  8. What are my phone keypad commands?
  9. Are Project Accounting Codes (PAC Codes) available with Automated conferencing?

Frequently Asked Questions

  • When should I use Automated conferencing?

    You can use Automated conferencing when you want the security of a reservation, but do not require an operator to conduct your call. You can use Automated conferencing for weekly meetings to communicate with teams and committees, provide status reports and deliver sales presentations.
  • How do I schedule an Automated conference call?

    To schedule an Automated conference call you have the two following options:
    1. Go to http://www.intercallonline.com/.
    2. Call 800.374.2441 or +1.706.645.8600.
  • How far in advance do I need to make a reservation?

     You can make a reservation up to 15 minutes before the start time of your call.
  • How do I start an Automated conference call?

    To start an Automated conference:
    1. At the specified time, dial your Automated dial-in number.
    2. Enter your passcode followed by #.
  • How do participants join my Automated conference call?

    Participants join your conference by doing the following:
    1. At the specified time, dial the Automated dial-in number.
    2. Enter the passcode followed by #.
  • What are my dial-in options?

    When making a reservation, you can request a toll-free number for participants or a toll number for local and/or international participants.
  • Can I dial out to bring participants into my conference?

    No, dial-out is not supported with Automated conferencing.
  • What are my phone keypad commands?

    Once dialed into your conference, simply use your telephone keypad to access these commands:
    *0 Operator assistance for the conference
    *6 Mute/unmute your own line
    *7 Lock/unlock conference
    Note: The above commands are for both the leader and participants. Automated conferencing does not differentiate between leader and participant lines.
  • Are Project Accounting Codes (PAC Codes) available with Automated conferencing?

    Yes, Project Accounting Codes (PAC Codes) are available with Automated conferencing. A separate PAC Code may be used for each conference call. You can specify the PAC Code when scheduling your reservation. The PAC Code will then be processed and all calls made with that code will be itemized on your invoice.
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