pdf What to expect.
A high level overview
of changes.
We're excited to bring you new services and features that will be available after this transition. To make it easier, please review the resources below for more information about how your current service compares to your new service, as well as to find user guides and training information.
Have Questions? Contact your sales representative or client services.
SERVICE CHANGES

Raindance Reservationless Conferencing to
InterCall Reservationless Plus®

InterCall’s Reservationless-Plus service is very similar to the Raindance platform you’re used to, but terminology and features are a little different. You’ll still be able to start calls without reservations —all you need to initiate a call is your permanent dial-in number, conference code and leader PIN. Learn more about Reservationless-Plus »

What's different?

pdf Compare Services Side by Side »
pdf Feature Comparison Grid »

Did you use any web features with Raindance?

Raindance's Web and Phone Conferencing users will now use Reservationless-Plus Call Manager.
pdf Compare Raindance to Reservationless-Plus Call Manager »
pdf Reservationless-Plus Call Manager User Guide »

Web Conferencing Pro and InterCall Web Meeting to
InterCall Unified Meeting®

InterCall Web Meeting & Web Conferencing Pro users will automatically be migrated to InterCall Unified Meeting, InterCall’s next generation, proprietary web conferencing service. Learn more about InterCall Unified Meeting »

Comparison Grids

pdf InterCall Web Meeting to InterCall Unified Meeting »
pdf Web Conferencing Pro to InterCall Unified Meeting »

Training

InterCall Unified Meeting: Register | Watch Archived Version

Resources

download InterCall Web Meeting Player (for recorded events) »


OTHER CHANGES

Invoices

Invoices from InterCall will be different from those generated from usage on the legacy Raindance systems. InterCall offers a variety of formats so you can select a billing option to better fit your needs.
pdf Invoice Comparison »


Account Management Portal

With InterCall, administrators and end users have access to InterCall Online, our online account management system that lets you streamline how you currently manage your account and access online reports. You get access to all your services and account information in one central location. Learn more about InterCall Online »

Training for InterCall Online

pdf Quick Guide »
Live Training »
Archived Training »
Self-paced Tutorial »