Microsoft Office 365

Microsoft Exchange Online

Office 365 collaboration software and tools


Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange Online provides email, calendar and contacts hosted in the cloud and available across PC, phone and web browser.

  • Professional, easy-to-manage email
  • Work from almost anywhere
  • Get automatic updates on the devices you use most

Exchange Capabilities

All organization and scheduling in the cloud.

Exchange Devices

Anywhere access to email, calendar and contacts across
PC, mobile devices and browsers.

Exchange Remote Control

Robust management tools keep you in control.

Familiar Interface

The familiar Microsoft Outlook interface you
already know and use.

Important Info
Microsoft Exchange Online

Microsoft Exchange Online, offered by InterCall, provides business-class email, calendar and contacts to your PC, phone and web browser. Delivered as a hosted service, Exchange Online offers a high standard of physical and digital security for your information while providing the control you want and the reliability your business needs. For a predictable and affordable cost, you can run your email on globally-redundant servers, protected by built-in antivirus and anti-spam filters and backed by 24/7support.

Secure and Reliable

Exchange Online provides advanced security and reliability to help protect your information.

  • Built-in anti-virus and anti-spam filters protect your information and let you focus on what’s most important.
  • Geographically-distributed datacenters, with continuous data backup and premier disaster recovery capabilities help safeguard your data.
  • Guaranteed 99.9% uptime, financially-backed service level agreement.

Stay in Control

With Exchange Online, your email is hosted on Microsoft servers but you maintain control over your environment.

  • Easy-to-use web interface lets you manage your environment from anywhere.
  • Email archiving, multi-mailbox search, retention policies and optional legal hold help you preserve and discover data.
  • Security policies let you create approved mobile device lists, enforce PIN lock and remotely wipe data from lost phones.

Easy to Use and Maintain

It's easier than ever to provide your users with the business class email they need to be productive.

  • Automatic patching eliminates the time and effort of maintaining and servicing your email system.
  • Large, 50 GB mailboxes are standard for all users so they can access their essential information in one place.
  • Consistent and secure anywhere access to your information on the browsers and devices you use most—Internet Explorer, Firefox, Safari and Chrome, Windows Phone, iPhone, BlackBerry and Android.

Client Support

  • Microsoft Office Outlook® 2013, Outlook 2010 and Outlook 2007 connectivity, including Outlook Anywhere
  • Web-based access with Outlook Web App on Internet Explorer, Firefox, Safari and Chrome
  • IMAP and POP client connectivity


  • Mobile access with push email, calendar and contacts through Exchange ActiveSync®
  • Compatible with Microsoft Windows Phone, Apple iPhone and iPad and many Nokia and Android phones
  • Mobile device security policies, including PIN lock and remote device wipe

Emails, Calendars, Contacts

  • Large 50 GB mailboxes and the ability to send messages up to 25 MB
  • Federate with other Exchange Online organizations to share free/busy calendar data
  • Company directory, distribution groups and shared contacts


  • Hosted voicemail compatible with on-premises PBX phone systems and Lync™ Server 2013
  • Voicemail preview, call answering rules and company auto-attendant

Data Protection

  • 99.9% uptime commitment with financially-backed service level agreement
  • Continuous data backup between globally-redundant datacenters
  • Deleted item retention and deleted mailbox recovery


  • Virus/spam filtering via Exchange Online Protection (EOP)
  • Continuous intrusion monitoring and detection
  • HTTPS connections to help keep access more secure

Archiving and Compliance

  • Built-in email archiving with the ability to search multiple user mailboxes at once
  • Policies to automatically expire email data or preserve it for compliance purposes
  • Flexible transport rules for applying disclaimers and other policies to email in transit


  • Free tools for migrating IMAP and Exchange Server mailbox data to Exchange Online
  • Combine Exchange Server mailboxes and Exchange Online mailboxes in a hybrid environment
  • Synchronize on-premises Active Directory with Microsoft Online Services


  • 24/7 support via phone and web
  • Centralized, web-based access for configuration and administration of Exchange Online services, including mailboxes, user settings, distribution lists, company settings and staff settings
  • Remote PowerShell™ connections for advanced configuration and automation
  • Role-based access control (RBAC) for fine-grained administrative permissions


The successful implementation of new technologies does not end with deployment to the desktop. True success is achieved when end users effectively embrace the applications, resulting in a measurable return on investment and increased business productivity. InterCall Training and Adoption Services promote the successful deployment of all Office 365 applications and are designed to accelerate acceptance and use of new applications.Training is available online for free or in custom packages.

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