The Meeting Coach
InterCall's Monthly Newsletter

Letter from Bob Wise
EVP of Marketing and Strategic Business Development

Are you hearing the buzz and hype around Unified Communications? Are you wondering what it really means? Since helping you communicate more easily and get more done have always been our bread-and-butter, InterCall has the unique ability to view the Unified Communications and Collaboration (UCC) movement from multiple angles and can shed some light. So here’s the skinny.

UCC is about making it easier for you to connect. However that happens… by clicking on your desktop to initiate a phone call to controlling your audio callers through your web conference to integrating intelligent “presence” tools so that your phone knows when you’re in a meeting and won’t interrupt you by ringing.

There are some great new products out there that can create this kind of integration, but don’t get drawn into the idea that UCC is a product. It’s a system of integrated connectivity, and you don’t have to choose one product that forces you to give up some features and options in order to get that experience.

InterCall teams can help with expert consultation, implementation, management and support services for UCC. We can provide the depth of knowledge needed to fully integrate Microsoft, IBM and Cisco Unified Communication products into your current network, voice and collaboration systems. We're not a software provider selling a single platform, we're not simply an integrator who can plug in someone else’s solution, and we're not just an outside communications service that can’t be part of your UCC vision. We keep our eye on the big picture for your workers, which is to help them get more done in a smarter fashion, while handling all of the pieces of the various technologies involved in UCC implementations.

If you’re talking about Unified Communications and Collaboration in your company, make sure your InterCall representative is engaged. Our team can help you make the right choices, at the right time, in the way that makes the most difference to your company. In the meantime, please feel free to visit the new UCC section on our web site to learn more.

Have a great month,

Bob Wise