The Meeting Coach
InterCall's Monthly Newsletter

Improving Quality in Investor Relations Calls
A case study of how to streamline services and increase reliability

Microsemi Corporation is an Irvine, California-based designer, manufacturer and marketer of high-performance analog and mixed-signal integrated circuits and high-reliability semiconductors.

Like all public companies, they are required to report their quarterly earnings. Each quarter Microsemi reports their earnings through a quarterly earnings conference call. As one of the most important calls for the company, Microsemi executives share earnings information with more than 75 board members, analysts, journalists and employees. With such an important and large audience on the phone, the executives needed a reliable conferencing service provider to regulate the technology of the call and they didn’t want to waste time worrying about sound quality, dial-in numbers or having an uncontrolled question and answer session.

The InterCall Solution
When Microsemi came to InterCall to enhance their quarterly earnings calls, meeting consultants set them up with Operator Assisted conferencing. Now, setting up the call takes minutes, and the same number is used each time, providing consistency for the participants. The InterCall operators also record the call, so participants who missed it can easily listen to it at a time that’s convenient for them. With InterCall’s Leader-View^SM function, Microsemi executives can see who’s on the call and choose the order of questions, giving them control of the call. Most importantly, participants have a high quality experience and can easily be assisted by an operator, should they have problems. Operator Assisted conferencing makes earnings calls easy and reliable for all parties involved.

The Benefits
Microsemi saw immediate results from using InterCall’s Operated Assisted conferencing:

• Analysts, investors, media and employees were able to join calls using the same dial-in number each time;
• Microsemi executives were able to hold four calls a year with more than 75 participants, without worrying about call quality issues or disruptions;
• The Q&A session was orderly and controlled by Microsemi executives who used the Leader-View function to view participants and choose the order of questions.

If you are ready to take your upcoming IR call to the next level, trust InterCall to get you there. Talk to your meeting consultant to find out about the features, functionality and personal attention you get when you let us handle your high-profile calls.