The Meeting Coach
BEST PRACTICES MAKE PERFECT
Tips for the most effective conference call

Distracted meeting attendees, lack of comfort with the technologies, or static on the line…whether you’re a novice or expert at conferencing, these problems can reduce the productivity of your meetings.  InterCall’s best practices and tips for conducting effective conference calls are sure to jump start your conferencing experience, refresh your skills or give you some additional ideas on how to make your next call one of the best!

If it’s your first time conducting an audio or web conference and you want it to go just right, we’d like to offer a few suggestions to get you going!

  • InterCall’s list of tips for conducting an effective conference call provides helpful information from start to finish on how to get the most out of your meeting.
     
  • If you are conducting a web conference for the first time, sign up for a training session. Visit the “Training” link on the web conferencing solution website (i.e. www.conferenceplace.com) to signup.
     
  • View a Flash tour for a visual demonstration of what the web solution has to offer. Click on the “Tour and Live Demo” link of the web conferencing solution website for instant access.
     
  • Review “how to” guides on your web conferencing solution. They provide detailed step-by-step instructions for using the different features and functions of each web product.

And read on for some additional suggestions that may also prove helpful for your meetings!

If you are a conferencing expert, here are some suggestions to ensure your meetings run as effectively and smoothly as possible.

  • Include polling questions or interactive items during your meeting to keep your audiences’ interest piqued!
     
  • Move electronic devices away from the phone during your conference call to avoid interference with line quality. (Blackberries, cell phones or other hands-free devices)
     
  • If you are conducting back-to-back calls make sure to disconnect your first conference call prior to dialing back in for the next call on your Reservationless-Plus or Reservationless-Express account. This will ensure a “flash hook” scenario isn’t produced which feeds a loud signal into the call.
     
  • InterCall’s web conferencing best practices provide detailed scenarios of how to conduct your meeting and insight into additional information you will find helpful.

For more information, please visit www.intercall.com.

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InterCall is a Division of West Corporation