The Meeting Coach

Using Conferencing to Improve Workplace Productivity

The results showed:

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81 percent of respondents are doing more work than ever

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60 percent have more people to work with

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72 percent have increased their use of conferencing services to connect and collaborate with others rather than meeting in person

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70 percent of these same people claim to be very productive – even though they are working more – and rank conferencing services as the second most important company resource for being productive

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52 percent of meetings are already held via conference calls, but 56 percent of respondents believe that if more of their in-person meetings were converted to conference calls they would be even more productive

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Employees in Washington D.C., New York and San Francisco are the most frequent users of conferencing.

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Conferencing ranked 2nd among all technologies that make people more productive; behind office technology (phone systems, email, PCs, etc.) but ahead of the mobile phone

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44 percent of all meetings conducted via conferencing are with external groups, such as customers, vendors or partners

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Conferencing is viewed as a productivity tool as much as it’s viewed as a way to save time and money

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47 percent of conference calls take place at an office desk, while 43 percent take place in a conference room with other coworkers

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21 percent of respondents use conferencing once a day

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74 percent of respondents use conferencing at least once each week

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The public sector, professional services and manufacturing industries claim to be the most frequent users of conferencing

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Companies with more than 5,000 employees are the biggest users of conferencing

 

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InterCall is a Division of West Corporation