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   <title>InterCall - Hot Topics in Collaboration</title>
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<id>tag:intercall.com,2008-02-25:172224</id>   
<updated>2008-05-07T15:46:18Z</updated>
   


<entry>
   <title>Businesses Going Green Turn to Conferencing</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2694.htm" />
    <id>tag:intercall.com,2008-04-25:103156</id>   
    <published>2008-04-25T10:31:56Z</published>
   <updated>2008-04-25T10:34:15Z</updated>
   <summary>America’s 130 million workers generate 1.68 metric tons of CO2 per year through commuting, business travel, computer use and other related activities. This led the founders of Esurance, an online auto insurance company, to launch the company with a rather demanding policy in place. </summary>

   <author>
    <name>http://www.intercall.com</name>
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         <![CDATA[America’s 130 million workers generate 1.68 metric tons of CO2 per year through commuting, business travel, computer use and other related activities. This led the founders of Esurance, an online auto insurance company, to launch the company with a rather demanding policy in place. Protect the environment by accounting for every pound of carbon it emits into the air. 
<P>Since 1999, Esurance has given customers an exclusively paperless, electronic experience. They also created a claims fleet of hybrid cars and purchased offsets for the electricity usage in each of its 11 offices. </P>
<P>However, when it came to business travel, the company needed a way to lessen its impact on the planet while being able to have critical face-to-face contact. This is when Esurance turned to the world’s largest conferencing service provider, InterCall, to set up audio, video and Web conferencing for its employees.</P>
<P>This one initiative alone has already prevented more than 18 tons of carbon dioxide from entering the atmosphere. And the solution was simple - holding video or audio conferences instead of driving. </P>
<P>Esurance isn’t the only company turning to conferencing to reduce their carbon footprint and business travel. In just the last year, the conferencing industry grew nearly 16 percent. Certainly, as the green movement expands, so is the conferencing industry. Power users of conferencing have also found an additional benefit. Traveling less allows employees to spend more time at home..<BR></P>]]>
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</entry>

<entry>
   <title>Too Plugged In? Change How You’re Connected </title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2571.htm" />
    <id>tag:intercall.com,2008-03-19:125423</id>   
    <published>2008-03-19T12:54:23Z</published>
   <updated>2008-03-19T16:23:07Z</updated>
   <summary>As new forms of mobile communication emerge and become popular with workers, it becomes harder and harder for them to reach people. Modern workers have tools like SMS text, e-mail, BlackBerry, cell phone, fax, and even the old-fashioned Post-It Note.</summary>

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    <name>http://www.intercall.com</name>
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<P>As new forms of mobile communication emerge and become popular with workers, it becomes harder and harder for them to reach people. Modern workers have tools like SMS text, e-mail, BlackBerry, cell phone, fax, and even the old-fashioned Post-It Note. With so many ways to leave a message it can be hard for someone to get the message. </P>
<P>New technology lets workers choose which technologies their colleagues use to communicate with them. For example, mobile executives can use this to ensure that others e-mail them when they’re at the airport, launch a Web meeting when they’re working from the home office, or to send an instant message during a conference call.</P>
<P>This technology is called Unified Communications, and it’s the big discussion in corporate IT departments. Not only do workers find that it helps them become more productive and efficient, businesses are learning that it promotes information sharing, and can significantly speed up the decision-making process. </P>Did You Know:<BR>
<UL>
<LI>Nearly 60 percent of North American businesses provide cellular handsets and service, or reimburse their employees for wireless service, according to a recent Frost &amp; Sullivan study. </LI>
<LI>Information workers receive 100 messages per day in up to 7 different places according to a survey by Harris Interactive.</LI></UL>]]>
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</entry>

<entry>
   <title>Keep the Chit-Chat to Yourself </title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2414.htm" />
    <id>tag:intercall.com,2008-02-20:184751</id>   
    <published>2008-02-20T18:47:51Z</published>
   <updated>2008-02-28T10:57:11Z</updated>
   <summary>There’s no such thing as a private conversation when you’re in a group meeting, except when you’re using IM (Instant Messaging) on a conference call.</summary>

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    <name>http://www.intercall.com</name>
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         <![CDATA[There’s no such thing as a private conversation when you’re in a group meeting, except when you’re using <STRONG>IM (Instant Messaging)</STRONG> on a conference call. 
<P><STRONG>AAMOF (As a Matter of Fact)</STRONG>, instant messaging has evolved from a social application for teenagers and college students to a method of coordinating group work online.</P>
<P>Because most workers are <STRONG>AATK (Always at the Keyboard)</STRONG>, IM-ing has also become a first-choice method for having a private conversation.</P>
<P>It’s a polite way to get your <STRONG>.02 MY (Two Cents Worth)</STRONG> to another colleague during a conference call.</P>
<P>Individual <STRONG>P2P (Peer to Peer)</STRONG> dialogue also helps workers get clarification on an issue, answers to a question, and information such as who’s speaking next. </P>
<P>Also, using instant messaging on conference calls means never having to say <STRONG>EMFBI (Excuse Me for Butting In)</STRONG>. </P>
<P>And let’s face it. To <STRONG>CSG (Chuckle, Snicker, Grin)</STRONG> in a face-to-face meeting would be rude. </P>
<P>However, when you’re on a conference call, you can tell other people you are <STRONG>RME (Rolling My Eyes)</STRONG> without hinting at the opposite.</P>
<P>If we haven’t loaded you down with <STRONG>TMI (Too Much Information)</STRONG>, we’d be glad to connect you to experts in collaboration technologies </P>
<P><STRONG>THNQ (Thank You)</STRONG> for your attention.</P>]]>
    </content>
</entry>

<entry>
   <title>Easy Does It: Web Conferencing for Everyone</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2415.htm" />
    <id>tag:intercall.com,2008-02-20:190240</id>   
    <published>2008-02-20T19:02:40Z</published>
   <updated>2008-02-28T11:14:45Z</updated>
   <summary>Application sharing, real-time polling, a virtual whiteboard – these wiz-bang gadgets can be overwhelming to first time Web conferencing users. And for the everyday business person who just wants to be productive, learning this new technology can seem like a daunting experience.</summary>

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    <name>http://www.intercall.com</name>
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<P>Application sharing, real-time polling, a virtual whiteboard – these wiz-bang gadgets can be overwhelming to first time Web conferencing users. And for the everyday business person who just wants to be productive, learning this new technology can seem like a daunting experience. </P>
<P>But now with new simple Web conferencing platforms, users are able to reap the productivity benefits of collaborating virtually without fighting with technology. Products like InterCall Web Meeting enable users to join Web conferences with the single click of a button. There’s no need to remember lengthy dial-in codes because the virtual meeting calls you, right on time. To make remote meetings more personal, a simple plug-and-play Web cam enables users see each other in real time.</P>
<P>So while learning a new technology can seem scary at first, the ease-of-use of new Web conferencing platforms makes virtual collaboration easy and accessible for everyone. In fact, according to a recent InterCall study, <STRONG>93 percent</STRONG> of people who have tried Web conferencing for the first time see their company having a future need for it.</P>
<P>If you’d like to learn more, we can provide a demo of these capabilities or case study in your area.</P>]]>
    </content>
</entry>

<entry>
   <title>Execs Ditch Stock Options for “Flexibility”</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2329.htm" />
    <id>tag:intercall.com,2008-02-05:173704</id>   
    <published>2008-02-05T17:37:04Z</published>
   <updated>2008-02-28T11:16:15Z</updated>
   <summary>What does it take to keep a star employee these days? Movers and shakers don’t want bigger salaries, stock options, or training like they used to, according to a recent survey by Watson Wyatt. The #1 employee retention tool is now flexibility - the ability to work according to the way we live. </summary>

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    <name>http://www.intercall.com</name>
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<P>What does it take to keep a star employee these days? Movers and shakers don’t want bigger salaries, stock options, or training like they used to, according to a recent survey by Watson Wyatt. The #1 employee retention tool is now flexibility - the ability to work according to the way we live.<!--stop--> </P>
<P>Flexible work arrangements, such as job sharing, custom work schedules, compressed work weeks, and telecommuting allow hotshot workers to be the CEO of their own lives. It’s simple enough. Let employees leave early on Fridays, have them work with managers to set their own hours, or work from home. But the key to making this work is figuring out to keep productivity up. </P>
<P>The answer, of course, is technology. According to Bob Wise, vice president of marketing and strategic development for InterCall, “The genius of new collaboration technologies is that they allow workers to customize their work-life balance.” The way employees are creating their own work-life balance is as clear as Gen X and Y.</P>
<UL>
<LI>Gen Y workers who can’t unplug might launch a group IM session on their smartphones instead of preparing an “Interoffice Memorandum.” </LI>
<LI>Family-minded Gen X road warriors may want to get a few hours back by doing a Web meeting, which can now be launched with a single button. </LI>
<LI>Senior executives can podcast an announcement in lieu of an all-company meeting. The mp3 can be recorded from their office, or the golf course. </LI>
<LI>To learn more about other ways technology makes flexibility possible, please contact us. We’d be glad to connect you to our experts. <BR></LI></UL>]]>
    </content>
</entry>

<entry>
   <title>Technology to Help You Beat Winter Traffic</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2413.htm" />
    <id>tag:intercall.com,2008-02-20:182519</id>   
    <published>2008-02-20T18:25:19Z</published>
   <updated>2008-02-28T11:16:40Z</updated>
   <summary>It’s a winter wonderland out there, and no one knows that better than the thousands of Americans who were late for work this morning.  Heavy snowfall is triggering car accidents as commuters disregard icy road conditions, causing the kind of traffic delays that only happen when Jack Frost comes to town.</summary>

   <author>
    <name>http://www.intercall.com</name>
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         <![CDATA[
<P>It’s a winter wonderland out there, and no one knows that better than the thousands of Americans who were late for work this morning.&nbsp; Heavy snowfall is triggering car accidents as commuters disregard icy road conditions, causing the kind of traffic delays that only happen when Jack Frost comes to town.</P>
<P>To avoid traffic, work from home.&nbsp; That’s the memo which more and more employers are sending to workers.&nbsp; The technology that makes this possible is Web conferencing, which emulates a face-to-face meeting from anywhere you are.&nbsp; The newest generation of software now makes it easier than ever for colleagues and customers to connect from remote locations.&nbsp; With one click, teams, colleagues, and customers can start a Web meeting.</P>
<P>In this climate, businesses that get to work more quickly have the edge over those that are still trying to get to the office.&nbsp; Even if conferencing doesn’t have the power to shovel your driveway, the point is that maybe you won’t have to shovel it at all.</P>
<P><A href="mailto:khasse@cushmanamberg.com?subject=Beating%20Winter%20Traffic%20with%20Conferencing">Arrange an interview</A> with an expert on how companies are beating winter weather with conferencing.&nbsp; We can also provide case study examples, and send you a Web cam and software so you can experience why workers and businesses are embracing this technology.</P>Did You Know: 
<UL>
<LI>$78 billion in productivity is lost in commuting each year.(U.S. Census Bureau) </LI>
<LI>The average American will spend 38 years of his/her life waiting in traffic.&nbsp; (U.S. Census Bureau) </LI>
<LI>In 2008, 41 million global employees will work from home at least once a week.&nbsp; (Deloitte)</LI></UL>]]>
    </content>
</entry>

<entry>
   <title>Throw Away the Traditional Workweek: Telecommute</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2505.htm" />
    <id>tag:intercall.com,2008-02-27:110724</id>   
    <published>2008-02-27T11:07:24Z</published>
   <updated>2008-02-28T18:06:16Z</updated>
   <summary>Nobody likes waste. U.S. residents, businesses, and institutions produced more than 245 million tons of garbage in 2005, which breaks down to 4.5 pounds of waste per person per day.</summary>

   <author>
    <name>http://www.intercall.com</name>
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<P>Nobody likes waste. U.S. residents, businesses, and institutions produced more than 245 million tons of garbage in 2005, which breaks down to 4.5 pounds of waste per person per day. Considering that the majority of waste consists of recyclable items - paper, food scraps and plastics – we hope to eventually whittle this number down to nothing. </P>
<P>Employees across the nation are also mindful of the time they waste each day commuting to and from work. Americans spend $3.9 billion a year in fuel and time equal to 470,000 jobs, according to the 2005/2006 National Technology Readiness Survey (NTRS).&nbsp; With gas prices climbing past $3/gallon and with work-life balance a powerful incentive, employers are offering today’s workers the option to telecommute. </P>
<P>If you’re interested in this subject, we can line up local examples for you.</P>]]>
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</entry>

<entry>
   <title>New Conferencing Technology Eliminates the Wait at Work</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2506.htm" />
    <id>tag:intercall.com,2008-02-27:111249</id>   
    <published>2008-02-27T11:12:49Z</published>
   <updated>2008-02-28T18:06:40Z</updated>
   <summary>No one likes to wait - especially when they’re on the phone, or on the computer.  In fact, up to one-half of computer users waste time on “frustrated experiences” relating to their technology.</summary>

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    <name>http://www.intercall.com</name>
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<P>No one likes to wait - especially when they’re on the phone, or on the computer.&nbsp; In fact, up to one-half of computer users waste time on “frustrated experiences” relating to their technology, according to the Institute for Advance Computer Studies &amp; Institute for Systems Research.</P>
<P>New conferencing technology helps eliminates waiting on both ends.&nbsp; In the past, when you were on the phone with a colleague and wanted to invite one more, you’d have to put one person on hold while you fumbled around for contact information on the other.</P>
<P>What if you could simply look up a name in Microsoft Outlook, and click to conference them in?&nbsp; Not only can you click to conference another person in, you can click to turn that audio conference into a Chat room, a video conference, or a Web conference for sharing documents.</P>
<P>Instead of loading software applications and looking up phone numbers or screennames, a single click can do it all.&nbsp; One-click conferencing even makes it possible to throw out the phone book.</P>
<P>If you’re interested in this subject, we can line up local examples for you.</P>]]>
    </content>
</entry>

<entry>
   <title>Business Travelers, You’ve Been Busted - for Pollution</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2508.htm" />
    <id>tag:intercall.com,2008-02-27:124500</id>   
    <published>2008-02-27T12:45:00Z</published>
   <updated>2008-02-28T18:07:05Z</updated>
   <summary>Business travelers are getting busted for pollution.  The reason why is each time a jetsetter takes a round trip flight from Los Angeles to New York, they produce 1,600 pounds of carbon dioxide.  Drivers aren’t so innocent, either...</summary>

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    <name>http://www.intercall.com</name>
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<P>Business travelers are getting busted for pollution.&nbsp; The reason why is each time a jetsetter takes a round trip flight from Los Angeles to New York, they produce 1,600 pounds of carbon dioxide.&nbsp; Drivers aren’t so innocent, either.&nbsp; For each gallon of gas a vehicle consumes, 19.6 pounds of carbon dioxide go into the air.</P>
<P>Considering that Americans go on more than 405 million business trips every year, it’s no surprise that greenhouse gas emissions increased 16.3% from 1990 to 2005.</P>
<P>Environmentally conscious businesses are recognizing that they have the power to shrink their carbon footprint by cutting back on traveling.&nbsp; Instead of booking a flight or renting a car to make a presentation, they’re using Web conferencing instead.</P>
<P>Web conferencing has become a viable option to traveling because of the development of features like real-time application sharing.&nbsp; This allows employees to share documents, make presentations, and collaborate on projects without being in the same room.&nbsp; And with the addition of high-definition video conferencing, virtual meetings are becoming more and more like the real thing.<BR></P>]]>
    </content>
</entry>

<entry>
   <title>Four Days in the Office are Better than Five</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2507.htm" />
    <id>tag:intercall.com,2008-02-27:111555</id>   
    <published>2008-02-27T11:15:55Z</published>
   <updated>2008-02-28T18:07:34Z</updated>
   <summary>Did you know the average commuter spends more time commuting each year than on vacation?  All that time in traffic comes at a heavy cost.  To be exact, $3.9 billion...</summary>

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    <name>http://www.intercall.com</name>
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<P>Did you know the average commuter spends more time commuting each year than on vacation?&nbsp; All that time in traffic comes at a heavy cost.&nbsp; To be exact, $3.9 billion in fuel and time, according to the 2005/2006 National Technology Readiness Survey.</P>
<P>It’s little wonder why employees are asking for some of their money (and mind) back through telecommuting policies.&nbsp; According to research conducted by WorldatWork, the number of Americans whose employers allow them to work from home at least one day per month increased from 9.9 million to 12.4 million in 2006.&nbsp; </P>
<P>In the past, one of the major hurdles to telecommuting has been the lack of face-to-face interaction.&nbsp; The conferencing technology of today encourages teamwork and allows workers to have useful interactions that can replace in-person meetings.&nbsp; Telecommuters can participate in sales meetings, project updates, and contract reviews without being in the office.</P>
<P>If you're interested in learning more, we can arrange a demo and provide case study examples.</P>]]>
    </content>
</entry>

<entry>
   <title>Summertime Telecommuting</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2503.htm" />
    <id>tag:intercall.com,2008-02-26:182212</id>   
    <published>2008-02-26T18:22:12Z</published>
   <updated>2008-02-28T18:08:20Z</updated>
   <summary>Nearly 1 in 6 workers telecommute during the year. As more companies condone telecommuting and as high-speed bandwidth is more readily available, moving the family to a summer home for the season is a viable option.</summary>

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    <name>http://www.intercall.com</name>
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<P>According to the US Bureau of Labor Statistics, nearly 1 in 6 workers telecommute during the year. As more companies condone telecommuting and as high-speed bandwidth is more readily available, moving the family to a summer home for the season is a viable option. Applications such as podcasting (watching business meetings on your iPod), audio conferencing (from a landline, cell phone, or BlackBerry), and Web conferencing keep employees connected to the office on a daily basis. </P>
<P>The typical second-home owner spends about 5 weeks on a vacation property, and telecommuting allows a person to enjoy the summer investment more. With gas prices high and continuing to rise, this is a cost-effective alternative to driving to and from a vacation home on weekends. Employees considering a move to their summer home should make sure there are reliable connections for web and audio conferencing. If a wireless connection isn’t available, it may be necessary to have a high-speed landline installed. Once the connection is established, the telecommuter needs just a computer and a phone, and is an easy point and click away from the office.</P>
<P>If you’re interested in this subject we can line up “real-world” examples in your area. </P>]]>
    </content>
</entry>

<entry>
   <title>Conferencing for the Deaf and Hard-of-Hearing</title>
   <link rel="alternate" type="text/html" href="http://www.intercall.com/about-us/hot-topics_2502.htm" />
    <id>tag:intercall.com,2008-02-26:181625</id>   
    <published>2008-02-26T18:16:25Z</published>
   <updated>2008-02-28T18:08:47Z</updated>
   <summary>About 10 percent of the US population has some form of serious hearing loss, which can be a large number of employees in a major company.</summary>

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<P><STRONG>About 10 percent</STRONG> of the US population has some form of serious hearing loss, which can be a large number of employees in a major company.&nbsp; </P>
<P>Today a new technology called Relay Conference Captioning (RCC) is giving the deaf and hard-of-hearing a voice on conference calls. Participants see the text of the group’s comments as they scroll up their computer screen and a live “captioner” takes the comments sent from the RCC participants and reads them aloud to the group. </P>
<P>Conference captioning has been available for the past several years and it works like TV captioning services. This was called One Way Text Streaming and used by those with hearing loss but could still provide their own voice. The addition of “Relay” service gives them full participation in the conference call. </P>
<P>If you’re interested in this subject we can line up “real-world” examples in your area.<BR></P>]]>
    </content>
</entry>



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