Running a small business can be expensive and cutting corners is sometimes a necessity. So, free services can seem very appealing. When it comes to business critical applications, however, free generally means low quality and inconsistency which can leave a bad impression on your customers and hurt your profits. There are some crucial factors to weigh before selecting “free,” especially with essential business communications. You want to be able to control the message and how it is delivered. Free conference call providers don’t offer this capability.
Are you a small business owner on the fence about using professional conferencing services? Before you throw your hands in the air and write off conference calling altogether, consider these five important benefits of conferencing to your business.
With the advancements and ready availability of technology and high-speed internet to small businesses in the United States, it is now easier that ever to put that “professional conference call” shine on your front facing small business.
A few years back when I started my career as a customer service assistant, I remember frequently hearing the terms “customer satisfaction” and “customer service”. Initially I found it hard to understand why there was such emphasis placed on these two terms. As time went on, I realized that the level of customer service provided will determine just how satisfied a customer really is.
Almost half of all small businesses list time as their most valuable asset. Many entrepreneurs wear multiple hats simultaneously, juggling everything from sales to management to operations just to get their businesses up and growing.
InterCall now offers Microsoft® Office 365 solutions designed to help small business owners increase productivity and efficiently manage day-to-day operations.