When I look at why businesses choose InterCall for conferencing and collaboration services, something that really becomes apparent is how many choices we offer. With that in mind, I’m really excited about our latest news.
Our parent company, West Corporation, has acquired Genesys, and will combine it with InterCall. West's conferencing segment will have nearly a billion dollars in revenue and become the #1 or #2 conferencing provider in every major global market.
What this means for you is that you will have an even broader and more powerful suite of services. More choices….That’s what we always strive to give our customers.
InterCall and Genesys have much in common already. Both companies share a vision to provide the best multimedia conferencing services to the market. By combining InterCall’s global infrastructure with Genesys’ multimedia technology, integrated services and deep international presence, the two companies will be able to achieve what neither could in what will be a very short period of time. Genesys also has already-established support and resources in broader global regions, which will further enhance InterCall’s ability to serve our global customers.
We will update you as we make changes to improve the service and the technology. Stay tuned. The best is yet to come.
Cambria Vaccaro is Director of Marketing, Corporate Communications and our “Industry News” blogger. Cambria has been in the conferencing industry for nearly fifteen years, and has seen it evolve from a traditional video bridging service to include cool web features and remote communication services. She is an avid runner, cook, wife and mother of two gorgeous girls.