The “cloud” is everywhere these days. It’s probably the latest overused term in the world of IT, so please bear with me here while I cover InterCall’s experience in the cloud. This isn’t something new to InterCall; it’s simply customers leveraging our infrastructure and unique offerings to deliver great service to their own clients, partners and colleagues instead of building their own service internally—and it’s available on-demand, regardless of location.
InterCall has been in the cloud for many years, making us somewhat of a pioneer in cloud services. The cloud may have been known as a service provider, ASP, hoster or a combination of all of them. We’ve moved along the continuum of IT marketing terms as time has passed, but the fact is we’ve been delivering a hosted and managed service to customers since 1991.
2011 will be the biggest year yet for InterCall product development teams, industry partnerships and business investment into the cloud. It has always been at the heart of InterCall’s business model, and I plan to post some upcoming blogs to discuss product timelines, how the cloud can help your business, benefits of the cloud model and other cloud-related topics.
Stay tuned and I’ll see you in the cloud!