844 Area Code the New toll-free conference call number prefix
If you currently use audio conferencing services, you may have heard recently that the two national organizations that handle creating and distributing telephone numbers, SNS and SNAC, announced the release of toll-free phone numbers that begin with an 844 prefix. This is a direct result of a shortage of toll-free phone numbers that begin with 800, 888, 877, 866 and 855.
List of current Toll Free prefixes in the United States:
You could be assigned a dial-in number that begins with 844 for your next conference because these are the only numbers available to InterCall for provisioning and distribution.
Since these numbers are relatively new, we’ve seen some participants experience dialing problems with them because either their corporate PBX or telecommunications provider has not been programmed to accept them as valid.
To ensure you and your participants don’t have any problems when dialing into conferences with toll-free numbers beginning with 844, please do the following:
- Test the number prior to the conference to make sure you do not get an error.
- Distribute the international toll number (begins with a U.S. area code) along with the 844 toll-free number so participants have another option to use.
- Contact your company’s PBX administrator to determine if your system is programmed to validate the 844 prefix.
- Work with your telecommunications department or directly with your carrier to confirm your carrier’s systems are up to date and will recognize 844 numbers.
New dial-in number, Same toll-free conferencing
Remember, dial-in numbers beginning with 844 are toll-free numbers, just like a number that begins with 800. If you or anyone else who is trying to access your conference experiences problems with an 844 number, dialing the international toll number listed in your welcome or conference confirmation email is always an alternative.
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