No business truly works alone. It typically takes an army of service providers, contractors and other third parties to keep one entity running. Communication is the cornerstone of any successful business partnership, but divergent platforms and tools can quickly come between an organization and its goals.
If you are like many IT leaders, your network has evolved in response to significant changes in your operating environment: integration of acquisitions, geographic expansion and the organic growth in your organization’s bandwidth requirements.
Over the years, it has probably come to resemble a patchwork quilt, just like old great-aunt Gladys might have made. Unlike the quilt that can be passed down from generation to generation, your network probably doesn’t have quite the same lifespan.
By now you’ve probably heard about Unified Communications (UC) and maybe your organization has added some UC functions into your telecommunications infrastructure. In 2009, it seemed like many organizations were gearing up to jump on the UC bandwagon. But the question now: Is UC still gaining in popularity in its rate of adoption or is the momentum slowing down? (more…)
The adoption of lean operations supported by unified communications is a thirty year movement that has overtaken all industries and all functions.
Streamlining for efficiency, cost, and speed has allowed organizations to compete more successfully on a global scale; it’s allowed companies to bolster profits through cost reduction; and it has allowed organizations to be far more nimble than they otherwise would have been. Lean thinking has truly revolutionized the enterprise.
Collaboration in the workplace is more than just sending a few emails to your colleague or quickly chatting an instant message. It’s about sharing documents and being able to discuss them at the same time while in different locations. It’s about connecting teams through video conferences and sharing screens to ensure everyone’s on the same page for the project at hand. However, each team, office and client has its own set of preferred tools, creating a potential challenge to collaborate across the different platforms and networks. Luckily, organizations can easily remove the barriers brought on by each system through UC federation.
To get a better understanding of what UC federation is and how organizations can benefit from becoming federated, we sat down with Farzin Shahidi, CEO of NextPlane, the global leader in UC Federation-as-a-Service.