In many ways, your clients and co-workers evaluate how you use online meetings or conference calls as a way of getting a bigger picture into how you handle business. So when you are late to a call, just know—they are probably judging you. And the question lingering in their minds will most likely be whether you will be able to meet deadlines or leave them hanging.
Everyone hopes that when they jump onto a conference call, things will go as normally as possible. Aside from eccentric clients or the occasional slip up, not much can go wrong during a conference call, right?
Well, you’d be surprised. Recently, we polled our coworkers to see if anything out of the ordinary had ever happened to them while dialing into a call. And the results might surprise you. Here is the second part (When Conference Calls Simply Don’t Go Your Way: Part One) of our two-part series on real life, unexpected conference call situations:
When you pick up the phone and dial into a conference call, chances are you take every precaution to ensure that things go as smoothly as possible (Five Tips for Better Conference Calls). You have your agenda in front of you; you have your notes by your side and you have quieted those around you. But how do you react when chaos erupts on the other end of the line?
Think of all of the times that you have had to utilize the mute button during a conference call. Sometimes, you have to strategize with your colleagues at the boardroom table. And sometimes, you just have to sneeze.
Humans, in other words, are not robots. And without the pressure of video, small things like standing up to stretch during a long call or walking around the room are made possible without indicating to a client that you prefer to keep the blood moving during pertinent conference calls.
Conference calls are one of the most efficient and cost effective strategies for reaching a business decision. When used properly, they can save thousands of dollars and several days that would otherwise be spent on travel when dealing with long-distance clients or coworkers.
Yet, when used improperly, they can be one of the biggest wastes of time in the corporate world.
©2015. InterCall is a subsidiary of West Corporation.