We all know that meetings can be a time suck. On average, employees feel that 25 percent of their time spent in meetings is wasted or otherwise unproductive. By arming staff and meeting organizers with the right conference call management tools, however, businesses can change the status quo.
Fostering a culture of efficient meetings is a recurring hurdle for business leaders, but InterCall On-Demand Conferencing helps organizations overcome the logistical challenges that stand in the way, from preventing late dial-ins to eliminating the hassle of attending back-to-back meetings.
In addition to the different ways InterCall On-Demand Conferencing lets companies shake up the on-hold experience, the solution offers businesses a number of tools to streamline their conference calls and improve productivity.
Online Call Management
The 21st century conference call is now one that you can ‘see’ online. With call management features available through a web interface, you get the ability to see who’s on (no more asking “Is Sally here yet?”), know who is speaking and activate features with the click of your mouse. You can even avoid the need to dial numbers and enter lengthy codes on your phone keypad. The best part is that InterCall’s Call Manager is free to download and use.
6 Dynamic Conferencing Features to Increase Productivity:
Whether you’re using Call Manager or going the strictly audio conferencing route, here’s a rundown of some helpful features that you may not know about.
1. Conference Call Locking
Late attendees can easily derail or drag out a conference call, but punctual callers shouldn’t have to suffer because of someone else’s tardiness. With InterCall On-Demand Conferencing, call leaders can lock and unlock meetings (using *7 and #7), preventing disruptive latecomers and providing the flexibility to dial out to additional participants as needed.
Traditional audio calls lack some of the capabilities of in-person meetings, particularly the ability to break out into small groups. InterCall On-Demand Conferencing allows participants to conduct more efficient small group work during training seminars or other large meetings, accommodating up to 15 sub-conferences and a total of 150 callers. Sub-conferencing also helps keep important conference calls on track, serving as a venue for discussing confidential or off-topic information.
3. Flexible Connectivity
A number of last-minute issues prevent attendees from joining calls on time InterCall On-Demand Conferencing, meeting hosts can dial out to any individual so calls can continue on schedule.
4. International Dial-ins
Geography shouldn’t be an obstacle when hosting a conference call. With InterCall On-Demand Conferencing, organizations can accommodate attendees around the world via multiple methods, including toll and toll-free access numbers, dial-out options and links through our international call centers.
5. Record an Audio Conference
Audio conferences can quickly turn into a juggling act between taking accurate notes and staying actively engaged in the conversation. Just hit *2 on your telephone keypad and your call is recorded and available for playback to confirm your notes or share with people who weren’t able to join the meeting.
6. Back-to-back Meeting Management
Busy workers are frequently booked for consecutive meetings with different parties, leading to endless dial-in confusion. InterCall On-Demand Conferencing grants call organizers a handful of features to simplify the process of transitioning between back-to-back meetings.
- Call leaders can use Force Disconnect to clear the conference room in preparation for the next meeting, disconnecting all other participants from the line.
- The Waiting Rooms feature places other attendees on music hold until the leader is ready.
- When it’s time to join the next call, attendees can use the Leave and Join a Conference function to transition from one meeting to another without hanging up and redialing.
Since conference calls are permanent fixtures in the workplace, it’s critical to have the right tools to ensure meetings don’t interfere with employees’ productivity.
What tools do you use – or wish you had – to run more productive conference calls?