We hear a lot about the social enterprise and democratization of video these days. Organizations are recognizing that there’s no “seat of knowledge” that resides in a centralized group, such as a training department, but that knowledge lives among the body politic; among employees who have tribal knowledge, are masters of their subject matter, or possess specific skills or experience.
Anyone who has ever been to an all-inclusive resort knows what a great concept that is for someone looking to unwind. Instead of having to watch every penny and worry about whether going for the Porterhouse Steak instead of the turkey club will mean you don’t have enough money for the cab ride home, you can kick back, relax and enjoy yourself. In fact, since everything is already paid for it’s in your best interest to consume all the food, drinks and fun you can handle.
One of the main themes that permeates throughout all the business units here at West Corporation is that technology removes geographical barriers when hiring talent. In other words, you’re no longer restricted to hiring whoever can make it to a single headquarters office in a reasonable amount of time on a typical day, but instead are free to seek out the candidates who are the best fit.
Having Excellence in Technology is a strong claim to make. Which is why it’s nice to have it be backed up by the Brandon Hall Group.
They just announced the 2012 winners for the Excellence in Technology Awards and we’re proud to say that InterCall has taken the bronze for Best Advance in Technology for Virtual-Classroom Training or Conferencing Technology.