Bland hold music has been a necessary evil of conference calls for years—a feature so traditional that it often fades from meeting participants’ consciousness completely. But in a world where employees can dial in from their smartphone and share video content with attendees miles away, why should we settle for the same antiquated pre-conference call rituals?
InterCall heard the snoring caused by the boring conference wait tunes and is thrilled to announce a new, first-of-its-kind industry feature: News on Hold. This enhancement to InterCall’s Reservationless-Plus® solution gives users the ability to play up-to-the-minute global and national news in place of music while attendees wait to join a call.
Offered in collaboration with Rivet News Radio, News on Hold presents an opportunity to make conference call waiting times more interesting.
In today’s remote, decentralized work environments, News on Hold acts like the proverbial water cooler by bring people together around a common news topic or event. Some of the highlights of the feature include:
Launching a conference call with the typical discussion about the weather might be a safe move, but it’s rarely the most engaging topic to establish rapport among participants. Why not talk about a current event instead?
With news clips updated throughout the workday, News on Hold headlines are ideal primers to get the conversation moving and increase participant engagement..
Quick, timely updates
News on Hold is designed to present brief and relevant news clips to catch listeners up on the day’s events. Each news story lasts less than two minutes, and content will cover 15 minutes of hold time before repeating. Even during a hectic workday, participants can catch up on a few breaking headlines. News on Hold’s topics span a range of national and world issues, including:
- Arts and entertainment
- Technology and science
To encourage attendees to focus in rather than tune out during conference calls, give them something more substantial to listen to than meandering melodies. Beyond enhancing call attendance rates and fostering more focused participants, News on Hold eliminates the awkwardness of breaking the ice at the beginning of a call.