For us at West, scoring a 3-peat by retaining our position as a leader in Gartner’s 2014 Magic Quadrant for UCaaS for a third consecutive year serves as important proof that we are still on the right path.(more…)
Well summer is over and football season has begun, so what better way to rally the team than with a conference call?
InterCall, an official partner of the Big Ten Conference, knows that leading a football team can be a lot like managing staff. With employees transitioning out of vacation mode and settling back into the normal work routine—just like players heading back onto the field after a long offseason—managers and coaches have to keep their teams focused and engaged on and off the field (or the office.)
Unified Communications (UC) is starting to find—and sustain—its momentum within the business world. As has often been the case with newer enterprise technologies, Unified Communications has two-pronged appeal:
- Front-office workers love having instant messaging, audio and video conferencing in one place.
- Management loves the cost-savings and efficiency.
Video conferencing is becoming an attractive tool for businesses for a number of reasons: reducing travel costs, accommodating remote workers and even simplifying the hiring process. As our recent mobile study concluded, however, video conferencing may be the much-needed solution to engaging the growing volume of mobile meeting attendees. As mobile and video collide, we couldn’t help but wonder how this week’s new iPhone announcement could impact the future of conferencing.
Plus-sized smartphone screens still no match for tablets for video conferencing
Despite Apple’s recent release of the highly anticipated, larger iPhone 6 and 6 Plus, their viability for video conferencing is debatable. While video conferencing is certainly developing a strong mobile component, this has been and will likely continue to be heavily concentrated around tablet users.
Unified Communications are the enterprise’s lifeline in today’s business environment where speed, flexibility and clear communication can make or break the bottom line. But how do you know that your enterprise is ready for a true unified communications strategy?
Whether it’s your network infrastructure, how it’s managed, or how your employees can access their critical communications, like voice messages, email or faxes, West and InterCall can customize a cloud based, unified communications system that will keep your enterprise on the move.