InterCall Press Releases

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InterCall Virtual Environment Named Best-in-Class by Elearning! and Government Elearning! Magazines

Platform Offers Powerful Audience Engagement Tools, Easy Access and Search, and Optimized Performance

CHICAGO, October 7, 2013InterCall, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, announced today that InterCall Virtual Environment was named Best Virtual Learning Environment by Elearning! and Government Elearning! magazines in the Best of Elearning! 2013 awards program.    

In its ninth year, the Best of Elearning! Awards program is the exclusive users’ choice awards in the learning and HR technology marketplace. More than 3,900 nominations were received by learning and HR professionals across 25 product categories to honor best-in-class solutions. Best of Elearning! winners were announced at the Enterprise Learning! Conference and Expo on August 26-28 in Anaheim, Calif., and will be published in the December editions of Elearning! and Government Elearning! magazines. 

InterCall’s Virtual Environment Platform allows clients to create and manage branded, interactive, web-based learning centers to engage and connect with any number of learners – anytime and from anywhere around the globe.

“InterCall should be honored that our readers and users acknowledged its platform as the best virtual learning environment in the industry,” said Catherine Upton, Publisher of Elearning! Magazine. “In addition, InterCall clients IBM and Keurig both won Learning! 100 Awards as a result of their successes using InterCall virtual learning environments. The Learning! 100 Awards honor organizations for learning innovation and collaboration that drive enterprise performance.”

“These prestigious awards underscore InterCall’s commitment to the virtual environment learning space,” said Michael Nessler, Executive Vice President of Event Services at InterCall. “A new emphasis on corporate and human resources training is taking shape, and InterCall is driving favorable business impacts as a result of augmenting existing business processes, and aligning business and technology objectives.”

InterCall Virtual Environment provides immersive and personalized learning through online events, webcasts, video conferencing and other forums – available just-in-time and with rich, expansive and persistent context. For HR applications, InterCall delivers a platform that can guide members of the workforce to what they need when they need it. The result empowers employees while raising the strategic profile of HR specialists.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit

About West Corporation

West Corporation is a leading provider of technology-driven, voice and data solutions. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West’s customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications. Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit