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InterCall Unified Meeting Receives Communications Solutions 2011 Product of the Year Award


Collaboration Platform Cited for Ease of Use for Web–based Meetings that Improve Communications, Drive Efficiencies

CHICAGO, August 29, 2012 – InterCall, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, announced today that InterCall Unified Meeting® received the Communications Solutions 2011 Product of the Year Award from TMC, a global, integrated media company.

The annual award, which acknowledges the most innovative products that facilitate voice, data and/or video communications is given to companies that have demonstrated a commitment to quality and excellence for the development of the communications industry, according to a statement from Erik Linask, TMC’s Group Editorial Director.

InterCall Unified Meeting was recognized for its ability to help organizations of all sizes improve collaboration between individuals and teams by providing an easy-to-use, efficient platform for web conferencing and online meetings. It improves on the traditional virtual meeting with simplified scheduling, one click join, streamlined management and intuitive collaboration.

“Communications tools are supposed to make it easier for employees and business partners to collaborate,” said Rob Bellmar, Vice President of Products at InterCall. “But if they’re not designed properly, they can actually have the opposite effect. We’ve worked hard to ensure our conferencing and collaboration services enhance the user experience rather than get in the way.”

With InterCall Unified Meeting, users can:

  • Schedule calls with a single click
  • Join without fumbling for passcodes from computers and iPhones®, Android™ or Blackberry® phones
  • Manage meetings securely, know who is actively speaking, or even “close the door” to prevent intruders or distractions
  • Share documents and collaborate with participants in real-time
  • Record a meeting
  • Form chat groups, distribute surveys and quiz participants during a meeting
  • Start a meeting on-the-fly

 

2011 Product of the Year winners will be announced on the websites for INTERNET TELEPHONY and Customer Interaction Solutions (which will become TMC’s CUSTOMER Magazine in September 2012).

See demonstrations of InterCall Unified Meeting on YouTube, including how to share visuals.


About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.


About West Corporation

West Corporation is a leading provider of technology-driven communication services. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West’s customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.