InterCall Press Releases

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InterCall Partners with Blue Jeans Network to Provide Powerful Video Conferencing Capabilities to Business Customers


Cloud-based Service Makes Video Conferencing as Accessible, Easy-to-Use as Audio

CHICAGO, April 16, 2012 – InterCall, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, and Blue Jeans Network, the leader in interoperable video conferencing services, announced a partnership today that will allow InterCall to offer the Blue Jeans service to its customers worldwide, supplementing InterCall’s leading portfolio of audio and web conferencing services with Blue Jeans’ robust multi-party video conferencing.

Through this partnership with Blue Jeans Network, InterCall allows users to connect to meetings via services such as Cisco, Google, Microsoft Lync, Polycom, and Skype, regardless of the hosting platform. The service is cloud-based, and customers familiar with InterCall’s audio conferencing platform will find it just as accessible and easy to use.

“This new service eliminates the challenges that often make video conferencing difficult,” said Robert Bellmar, Senior Vice President of Conferencing and Collaboration for InterCall. “By allowing users to join a meeting from various devices and platforms, video conferencing is now a more viable meeting choice than ever before.”

The Blue Jeans conferencing service provides a cost-effective, scalable solution that enables workers to collaborate within the enterprise and beyond. The secure service extends the reach of video conferencing beyond specialized rooms so colleagues and clients can connect without worrying about location or device, including any video-enabled tool or a standard phone line. As a cloud-based offering, Blue Jeans lets customers avoid the high costs and complexities associated with traditional on-premises bridging solutions (commonly known as multipoint control units, or MCUs).

“Partnering with InterCall allows us to serve more customers who are in need of easy-to-use and accessible video conferencing solutions,” said Krish Ramakrishnan, CEO of Blue Jeans Network. “Since the Blue Jeans conferencing service is cloud-based, there is no new hardware to deploy or software to download. A few clicks is all it takes to schedule, host, join and run meetings.”

The partnership marks yet another significant business relationship for InterCall, which works with the top companies in the conferencing and collaboration field, including Adobe, Cisco, IBM, Microsoft, Polycom and Tandberg. These partnerships helped InterCall maintain industry leadership, evidenced by receipt of the 2011 North American Market Share Leadership Award from Frost and Sullivan.

For more information about the Blue Jeans video conferencing service, visit InterCall.


About Blue Jeans Network

At Blue Jeans Network, our mission is to make video communications as easy and pervasive as audio communications, enabling more effective collaboration at work, at home, and on the road. Our cloud-based conferencing service makes this possible by enabling customers to connect with each other seamlessly anytime, anywhere, and from practically any device. The Blue Jeans Network extends high quality video communications beyond the traditional boundaries of specialized conference rooms and into the mainstream, allowing individuals and employees throughout an enterprise to interact more effectively with each other, and with their customers, partners, suppliers, family, and friends. Blue Jeans Network is a private company headquartered in Mountain View, California. For more information, please visit bluejeans.com.


About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.


About West

West Corporation is a leading provider of technology-driven communication services. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West's customer contact solutions and conferencing services are designed to improve its clients' cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.

 
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