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InterCall Demonstrates Innovative Problem Solving in Upcoming Webinar

Founder and Principal Consultant of Innovating Results! Explores Techniques to Simplify Everyday Workplace Problem Solving

CHICAGO, March 12, 2012 – InterCall, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, announced today it will host an educational webinar with engineering and consulting expert Corinne Miller entitled, “Innovation Techniques to Propel Your Everyday Problem Solving.” The webinar takes place at 1pm Eastern time on March 14. This thought leadership event is the latest in a series of InterCall-sponsored webinars developed to benefit small businesses.

In this free webinar, hosted on the InterCall Webcasting Platform, Miller will educate participants on:

  • Creating “innovative ready” questions
  • Going beyond traditional brainstorming to leverage different thinking styles
  • Avoiding the pitfalls that prevent innovative ideas from reaching fruition


“Problem solving is something we all face on a daily basis, but how one approaches the task can make all the difference in the world,” said Kathleen Finato, Senior Vice President of Marketing and Business Development at InterCall. “InterCall offers these webinars as opportunities for entrepreneurs to sharpen their business and communication skills for improved business results and to learn about technology advancements that level the playing field with larger competitors.”

Miller is the Founder and Principal Consultant at Innovating Results!, where she specializes in virtual communications, managing virtual workforces, integrating innovation into an organization’s culture, and applying innovative practices to everyday problem solving.

Miller has been instrumental in the creation and delivery of a number of high-tech products throughout her engineering career and also has demonstrated that innovation is relevant to any function. After more than 25 years managing various functions at both small and large domestic and global organizations, Miller now trains and consults both large and mid-sized corporations on the creation of innovative cultures and the use of innovation to solve everyday problems in new ways.

The webinar will run on the InterCall Webcasting Platform, which features interactive Q&A, live polling, Flash-slide conversion with builds and animations, testing and certification systems, full-screen video, micro-site, and simple sign-in and registration. Its flexible Adobe® Flash-based platform is customizable to create the best virtual programs for organizations.

To register for the free webinar, please visit webinar registration.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit

About West Corporation

West Corporation is a leading provider of technology-driven communication services. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West’s customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high–quality services. West also provides mission–critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit