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Starting a Successful Business is Theme of Upcoming InterCall® Webinar

Entrepreneur, Author and Syndicated Radio Host Steve Henry Shares Strategies from 30 Years of Building Businesses

CHICAGO, January 9, 2012 InterCall, the world's largest conferencing and collaboration services provider, today announced it will host an educational webinar with author Steve Henry entitled, “The Playbook for Small Businesses” at 1pm ET on January 18. This thought leadership event is the latest in a series of InterCall-sponsored webinars developed to benefit its business customers.

Hosted on the InterCall Webcasting Platform, the free webinarwill instruct participants on how to tailor their businesses to customer needs, offer creative techniques for the most successful businesses, and teach how to create solid and long-lasting relationships with customers.

“Steve brings more than 30 years of experience establishing successful small businesses, so he has a lot to impart about building customer relationships and achieving excellence,” said Kathleen Finato, Senior Vice President of Marketing and Business Development at InterCall. “Past formulas for success may not work for everyone as we enter 2012. Steve will have some very specific recommendations on taking control of one’s financial future.”

In the course of his career, Henry has started and successfully run several small businesses. His last endeavor allowed him to grow a used car lot in one of the deepest economic downturns. Henry currently hosts his own nationally syndicated small business radio show heard in every state and around the world.
Henry understands the day-to-day pains that small entrepreneurs endure. The message contained in his current book, The Playbook for Small Businesses, is helpful for businesses to take to heart during these economically challenging times.

The webinar will run on the InterCall Webcasting Platform, which features interactive Q&A, live polling, Flash-based side conversations with builds and animations, testing and certification systems, full-screen videos and simple sign-in and registration. Its flexible Adobe Flash-based platform is able to be customized to create the best virtual programs for organizations.

To register for the free webinar, please visit webinar registration.

As an added bonus, the first 250 people to sign up for and attend the webinar, “Like” Henry’s Facebook page, TheSteveHenryShow, and register for the book there, will receive a complimentary autographed book. In the sign-up process, participants must reference the InterCall Webinar as the place they saw this offer.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit