InterCall Press Releases

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InterCall Begins Provisioning of Integrated Audio Conferencing for Microsoft Office 365

Also Achieves Distinguished Microsoft Gold Unified Communications Competency Based on Depth of Expertise, Service and Support

CHICAGO – October 18, 2011InterCall, the world’s largest conferencing and collaboration services provider, announced today that it has completed beta testing and can begin provisioning North American customers with Microsoft Lync Online integrated with the Reservationless-Plus® audio conferencing platform. InterCall also becomes the only audio conferencing partner currently able to provide an integrated solution for Lync Online to EMEA region businesses.

Lync Online is provided in Office 365, which brings versions of Microsoft’s most trusted communication and collaboration tools into a cloud environment. Office 365, offered by InterCall, delivers the power of cloud productivity with InterCall’s industry-leading audio conferencing solution seamlessly integrated into a comprehensive conferencing and productivity solution for small and mid-sized businesses.

This development coincides with InterCall’s recent achievement of a Gold Unified Communications Competency in the Microsoft Partner Network. To earn a Microsoft Gold Competency, organizations must complete a rigorous set of tests to prove their level of technology expertise, have at least four Microsoft Certified Professionals on staff, submit customer references and demonstrate commitment to customer satisfaction.

“This achievement highlights our dedication to providing our customers with exceptional service, training and support,” said Bob Wise, Executive Vice President of InterCall Unified Communications Services. “Our investment in integrating audio conferencing with Microsoft Office 365 provides a valuable offering in our expanding suite of cloud-based services.”

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit