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InterCall Hosts Webinar with Pulitzer-Prize Winning Author Stuart Diamond

October 19th Event Utilizes InterCall Streaming Platform

CHICAGO, October 17, 2011 InterCall®, the world's largest conferencing and collaboration services provider, today announced it will host a webinar on the art of negotiation and business competitiveness with New York Times best-selling author Stuart Diamond entitled “Getting More: New Negotiation Tools to Make Your Business More Competitive.”

The webinar will be held on October 19 at 1 PM Eastern Time and hosted on the InterCall Streaming Platform. This thought leadership event is the latest in a series of InterCall-sponsored webinars developed to benefit its business customers and will teach techniques for asking questions, understanding thought processes and the art of persuasion.

“The business world can be perceived as dominated by a winner-take-all mindset,” said Kathleen Finato, Senior Vice President of Marketing and Business Development at InterCall. “Professor Diamond will demonstrate his focus on collaboration, and how straying from a combative model delivers distinct advantages.”

Professor Diamond, author of best-selling book Getting More, has taught negotiation skills to corporate and government leaders in more than 45 countries. He has consulted extensively for the United Nations and has taught professionals at almost one-half of Fortune 500 companies. Previously, he reported for The New York Times, where he won the Pulitzer Prize as part of a team investigating the crash of the Space Shuttle Challenger in 1986.

The InterCall Streaming Platform features interactive Q&A, live polling, flash-side conversations with builds and animations, testing and certification systems, full-screen videos and simple sign-in and registration. Its flexible Adobe Flash-based platform is able to be customized to create the best virtual programs for organizations.

Visit our registration page to sign-up for the webinar.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit