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Important Info

Ticket Business Travel launches virtual meeting services

CHICAGO – October 13, 2011InterCall, the world’s largest conferencing and collaboration services provider, announced today that Ticket Business Travel now provides its business travel customers the option of ordering any type of virtual meeting services, such as telephone, Web and video conferencing.

“Through physical and virtual meeting services and our ability to manage ordering, billing and follow-ups, we can help our customers gain greater control over their travel and meeting expenses. This is another step in our effort to become more of a one-stop supplier to our customers,” said Thomas Adén, president of Ticket Business Travel.

Ticket Business Travel collaborates with world-leading provider Genesys – InterCall, which offers a complete solution for all types of communication needs, such as virtual meeting services, phone, web or video conferencing.

The services can be ordered easily through a portal. “We put a link on the customer's intranet or travel portal. The services are easy to use, and expert support is available around the clock every day of the year,” Adén added.

“We are delighted that Ticket Business Travel has chosen to resell Genesys-InterCall virtual meeting services. We strongly believe in Ticket Business Travels’ new role that combines physical travel and meeting services with virtual meeting services. With our global coverage, we can provide support to Ticket Business Travels’ customers no matter where in the world they are. It is interesting to see that customers needing to streamline their overall travel and meeting expenses now have a natural partner,” said Martin Lindahl, Head of Sales Nordic at Genesys-InterCall.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaboration service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit

Media Contacts:

Ticket Business Travel
CEO Thomas Adén
Phone 46 (0) 708 47 09 14
E-mail: thomas.aden @

Genesys -- InterCall
Martin Lindahl
Phone 46 (0) 707 82 82 37
E-mail: martin.lindahl @