June 27, 2011 – InterCall, the world’s largest conferencing and collaboration services provider, today announced that the company has become an authorized Cisco WebEx partner for delivery of online collaboration solutions in India.
Cisco WebEx solutions bring people and information together to speed the decision-making process and accelerate innovation. The applications are delivered as Software as a Service (SaaS), helping to enable greater business productivity and faster responses to market changes while taking advantage of the Cisco WebEx Collaboration Cloud to provide secure, reliable, high-quality collaborative experiences.
Cisco WebEx solutions integrate with InterCall’s suite of services including audio, mobility and unified communications (UC). Clients will benefit from InterCall’s nine years of experience re-selling WebEx services and tailoring solutions to meet their specific requirements.
"Cisco WebEx solutions, a key component of Cisco's collaboration portfolio, change the entire realm of communications and collaboration," said Kiran Datar, director of Operations, APAC, Cisco. “As a Cisco WebEx Authorized Partner, InterCall has made a commitment to offer customers solutions that connect entire business ecosystems, drive costs out of existing business processes and lead them on the path of business transformation."
“It is a logical extension for us to partner with Cisco WebEx in India, a market where InterCall continues to rapidly grow. This partnership is yet another step for InterCall in offering a greater range of UC options and solutions for our clients, which results in better communication and improved productivity,” said Jitesh Shah, General Manager of InterCall India.
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.
InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.
West Corporation is a leading provider of technology-driven, voice-oriented solutions. West offers its clients a broad range of communications and infrastructure management solutions that help them manage or support critical communications. West’s customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.
Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.
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