InterCall Press Releases

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InterCall Europe Launches New Conferencing Product Packages for Small and Medium Size Businesses


BRACKNELL, UK, April 6, 2011 – InterCall, the world's largest conferencing and collaboration services provider, today announced the launch of a new line of conferencing packages designed for small and medium size business (SMB) users. Everything from pricing, experience and support has been created solely for the SMB market and includes tailor-made conferencing packages.

The new InterCall SMB portal (www.intercalleurope.com/smb/) features easy to understand product offerings, clear pricing, a features comparison and a simple setup method. New customers can create an account online and will quickly receive their account details from the InterCall support team.

"Based on research commissioned by InterCall, we know that decision makers at SMBs want to present a credible, professional image to their clients. They're also looking for more value and want to address urgent short-terms needs," said Kathleen Finato, senior vice president of marketing and product management at InterCall. "InterCall's small business conferencing packages help SMBs accomplish all this by making conferencing simple, affordable and easy to use."

Finato continued: "InterCall supports more than 75,000 organizations and over 1.7 million unique conference leaders worldwide, including companies of all sizes - from the largest of the Fortune Global 500 and Fortune EMEA 500 to small operations. This translates into matchless experience in delivering quality collaboration solutions to many different kinds of organizations and our unparalleled expertise in customer care."

Offering a full spectrum of communication tools to help SMBs connect with people around the world, InterCall's Conferencing Plans for Small Business can be tailored to meet the needs of any organization. Competitively priced packages include:

Conference Calls:
Audio10 - Unlimited conferencing for up to 10 participants

  • NO reservation required
  • NO duration limits – meet for as long as you like without interruptions
  • Leader controls a robust set of conference commands
  • Private Leader PIN for added security

Online Meetings:
Web10 - Unlimited web conferencing with integrated VoIP and PSTN for up to 10 participants.

  • Present PowerPoint slides
  • Share your desktop
  • Mute noisy lines
  • Conference-lock for added security

The Conferencing Plans for Small Business offer anytime conferencing (no reservations required), 24/7 technical support, permanent dial-in numbers and conference codes, with no set up fees. More information on the new conferencing plans for small business and other InterCall packages is available at http://www.intercalleurope.com/smb/.


About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.


About West Corporation

West Corporation is a leading provider of technology-driven, voice-oriented solutions. West offers its clients a broad range of communications and infrastructure management solutions that help them manage or support critical communications. West’s customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit http://www.west.com