CHICAGO, August 24, 2010 – InterCall, the world’s largest conferencing and collaboration services provider, today announced the launch of InterCall Streaming, a new communications and collaboration tool for customers. InterCall Streaming features technology and tools that enable streaming events to be more interactive, flexible and mobile.
As a sneak peek of some of the new platform features, InterCall is streaming a live yoga class from the outdoor terrace at its New York headquarters overlooking the Hudson River tomorrow at 3:00 p.m. Eastern. The class will be given by renowned yoga instructor Wendy Gross-Pinto, the creator of Soul Sweat Asana Yoga.
With InterCall Streaming, new tools enable the presenter and audience to truly interact live, ensuring that the audience remains engaged with the content. During a training session, for example, the presenter can send out quick polls every few minutes to test participants' understanding of the material. If all poll questions are not answered, a training participant may not receive credit for completing the training. The new tools are also a great way for participants to contribute to the presentation. Users can ask questions and respond back to polls about the content which the presenter can react and respond to in real time. They can also participate in group chats during the session. InterCall Streaming also takes advantage of new mobile technologies, integrating SMS polling and social media functionality. Some of the new features include:
"We've worked with our customers for years to pinpoint and develop the ideal features to deliver what they need in a streaming solution," said Ben Chodor, senior vice president of InterCall Streaming. "The new InterCall Streaming platform represents this feedback. We're giving customers an intuitive, interactive and customizable streaming experience with superb video quality. This is truly the next step in streaming."
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.
InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.
Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.