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InterCall Offers Voice-Over-Visual Messaging through New Partnership with GoldMail

CHICAGO, Dec. 4, 2008 – InterCall, the world’s largest conferencing and collaboration services provider, is partnering with communications innovator GoldMail® to offer voice-over-visual messaging capabilities to their customers. The GoldMail technology, which is distributed via standard email, enables customers to incorporate sight and sound into their messages. By combining presentation slides or image files with a voice or pre-recorded sound-file, companies can more effectively bring their messages to life.

“This partnership with GoldMail gives our customers another way to more effectively communicate with their audiences – whether they’re down the hall or around the world,” said Scott Etzler, president of InterCall. “Incorporating both audio and visual in messaging enables companies to reach employees and clientele with a more consistent and compelling message.”

GoldMail’s voice-over-visual messages can be sent as links in emails or posted online, so recipients can access them at their convenience. A GoldMail message offers a way to more successfully engage the viewer and helps eliminate confusion that sometimes occurs in text-based and voice-only messages. In addition, the GoldMail analytics allow the sender to see who viewed their message, when it was played and how many times it was viewed.

“It's increasingly difficult to get people’s attention, and email and voicemail are becoming more and more ineffective and inefficient. Studies show that combining the power of voice and visuals helps eliminate these issues,” said GoldMail CEO, Tom Hakel. “Working with InterCall will bring this new communication platform to a broader set of customers and leverage the GoldMail technology to help InterCall customers save time and increase productivity.”

As a new communications tool, GoldMail doesn’t replace email or voicemail. Instead, it gives customers a new option for communication that is best delivered with both sight and sound. While the product has a very broad set of uses for businesses of all sizes, it is particularly suited for sales and marketing teams, employee communications, marketing and training initiatives, and direct selling programs.

Customers can visit or call 800.820.5855 for a free trial.

About Goldmail

Founded in 2005, GoldMail provides personal, powerful and simple messaging tools that enable businesses of all sizes to save time and money, while increasing revenue and productivity. GoldMail’s solution puts the power of voice-over-visual messaging within reach of even the smallest businesses. With a rapidly growing global customer base extending across diverse business units and professions, GoldMail has already established a significant footprint in the communications industry. Existing customers range in size from large multi-nationals to individual professionals reflecting GoldMail’s universal capabilities and includes users from varied sectors including healthcare, professional services, telecommunications, education, and financial services.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit