The team includes:
“Unified Communications is a key link in our evolution from a global conferencing provider to a global communications provider,” said Robert Wise, vice president of marketing and strategic business development for InterCall. “Unified Communications extends what conferencing has already accomplished for businesses of all sizes — transforming how people communicate and collaborate.”
According to Baxley, “Businesses are looking for today’s core communication tools like mobile devices, Web conferencing and instant messaging services to work more seamlessly, based on their individual preferences. By integrating the tools employees use to connect with each other, Unified Communications promises to improve the way we do business.”
Pyles concluded, “One of the greatest challenges facing the adoption of Unified Communications is the lack of open standards. Many of today’s systems do not have a sufficient degree of interoperability. This deficiency reduces reliability, efficiency, and flexibility. Our goal is to lead the movement towards integrating these systems within an open architecture.”
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.
InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.