According to Ken Kurz, Director of Unified Communications at InterCall, “As one of the largest resellers of Microsoft collaboration software, InterCall has worked closely with Microsoft to integrate our most innovative and reliable tools into their solutions. Because of this strategic relationship, InterCall is ready to provide training and consultation, while offering a full suite of products and solutions that take advantage of the Office Communications Server 2007 and Office Communicator 2007 services.”
“InterCall takes advantage of Microsoft’s Communications Server 2007, Microsoft Office Communicator 2007, and Microsoft Office Live Meeting Service to enable their customers significant communication benefits in remote meetings,” said Mandeep Bhullar, channel development manager, Unified Communications Group, at Microsoft Corp. “Microsoft is excited to work with InterCall to improve our customers’ experience and help foster better collaboration and productivity.”
“Unified meetings are about taking multiple communication channels and making that experience more streamlined. They bring together all the different ways people can communicate with each other into one interface. If you join or start a meeting using web, audio, video, IM or chat, the meeting will not feel disparate. Unified Communications give you control over the way others communicate with you and allows you the luxury of choosing how and when you would like to be contacted” said Kurz.
InterCall’s vision for Unified Communications is to provide organizations with greater options so they can choose the methods of contact that are best suited for them. InterCall can either help support and manage on-site systems or allow connectivity to our innovative tools and IP technologies through hosted services. With Microsoft and other system integration partners, InterCall is working to unite communication services that business people can rely on to deliver unified meetings.
“Unified meetings are here and now. They represent the first step towards Unified Communications for enterprises. Today, end users are demanding core business communication tools like mobile devices, web conferencing and instant messaging services that work more seamlessly and can support their individual preferences,” Kurz also noted. “To deliver a truly unified experience, customers need to either partner with a company who can provide them with a platform for subscribed services or invest in technologies that will meet their needs.”
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.
InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.