InterCall began with one 48-port Multilink bridge and one operator. Today InterCall has capacity of over 19,000 ports and employs over 450 operators. The company currently has six operational centers located around the world. More than just an audio conferencing provider, InterCall offers a complete range of conferencing services, including audio, web and video conferencing. Etzler says, InterCall has successfully reinvented itself time and again, maintaining a leading position in the industry without losing focus of the values that made this company great. I believe that our value system has allowed us to achieve this success. InterCall s value system includes being easy to do business with, embracing speed and change, and communicating with respect to customers and employees.
Etzler adds, We should all be proud of what InterCall has achieved. There are big things yet to come for us, and I look forward to being part of building this companys next decade of
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.
InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.