Important Info
Scott Etzler
President
Hometown: Salem, Indiana
Education: Indiana University, MBA from Northwestern
With InterCall Since: 1998
Scott Etzler was recruited to the president and COO role of InterCall in 1998 when the company’s revenues were $48 million. Since then he and his team have grown the business each year with double digit sales and $1.2 billion in revenue in 2010. He achieved the CEO title in 1999 and sold the business to West Corp. in 2003. In 2008 InterCall became The Largest Conferencing Provider in the World, as noted by Frost & Sullivan.
Prior to joining InterCall, Etzler held executive positions in the voice and data communications industry, with companies such as AT&T, Decision Industries and U.S. Sprint.
Etzler serves on the Indiana University Kelley School of Business Dean's Advisory Council, Northwestern’s Kellogg School of Management Advisory Board, and on the Board of Steppenwolf Theatre in Chicago. He is also a member of the Economic Club, Big Shoulders Foundation and the Executives Club of Chicago. Etzler holds a Bachelor of Science degree from Indiana University and an M.B.A. from Northwestern's Kellogg Graduate School of Management. Scott and his wife Becki reside in Winnetka, Illinois and have 2 children - Erin and Andrew.
Michael Nessler
Executive Vice President of Global Operations
Education: Southern Methodist University
With InterCall Since: 2007
Mike is driving InterCall’s growing global presence while maintaining its emphasis on customer service. He oversees company infrastructure to ensure InterCall delivers a consistent customer experience from anywhere in the world. Mike brings years of development and integration experience from various technological companies, including Convergys, where he helped to expand the company by $500 million in a 5-year period. Mike also manages InterCall’s IT department and new product integration. Mike’s mantra: Customer experience is king.
Heather Welborn
Executive Vice President of National Sales
Hometown: Fort Wayne, IN
Education: Anderson University
With InterCall Since: 1995
Heather leads InterCall's Fortune 500 and Global Client Sales Team. Since joining InterCall in September 1995, Heather has held a variety of positions, including National Account Director, Regional Vice President, General Manager of National Accounts, Account Executive, and was responsible for the initiation of the National Account Channel. Prior to joining InterCall, Heather was in Retail Management at Marshall Fields in Chicago, a Retail Buyer at Montgomery Wards in Chicago, and a successful entrepreneur, managing her own accounting business. Heather’s leadership is driven by her absolute commitment to ultimate professionalism and high-touch support. Her team exudes these qualities …which our customers demand.
Marty Dunne
Executive Vice President of Sales
Hometown: La Grange, Illinois
Education: Indiana University
With InterCall Since: 1994
Marty brings years of learning and training expertise to InterCall. Marty got his first job with AT&T, where he learned the ropes of a territory-based operation while selling PBX systems in Chicago. Marty then moved to RR Donnelley in 1990 and sold printing services to catalogers and mail-order companies. InterCall recruited him four years later, as a $5 million company. After three years of leading the top producing sales office, Marty became General Manager, and opened InterCall offices in Denver and throughout the Midwest. Today Marty oversees 24 offices with 325 field-based sales associates throughout the U.S. and Canada. Marty’s commitment to working and playing hard results in a fast-paced, energetic, goal-achieving environment. He is the true, ‘never say die’ leader. If there is an opportunity for InterCall to help our customers be more successful…our team will help make it happen. His energy is the guide-post for our company culture.
Robert Wise
President, Genesys Conferencing SA and Executive Vice President of Strategic Business Development, InterCall
Hometown: Highland Park, Illinois
Education: Indiana University, JD from Loyola University
With InterCall Since: 1998
Since joining the company in 1998, Bob has directed various InterCall teams, including Marketing, Product Management and Product Development, in addition to acting as General Counsel from 2001 through 2004. Currently, Bob is the Executive Vice President of Unified Communications services for both InterCall and West Corporation, InterCall’s parent company. In this position, he is responsible for InterCall’s Unified Communications (UC) strategy, partnerships, sales and services. He was instrumental in the recent acquisition of SKT Business Communications Solutions, a Cisco Certified Partner, Microsoft Gold Partner and National Systems Integrator, and is actively pursuing further growth opportunities for the UC division. Prior to joining InterCall, Bob practiced corporate law and was Vice President of Imagination Entertainment Corporation.
Hain MacKay-Cruise
Managing Director – Asia Pacific
Hometown: Sydney, Australia, but lives in Singapore
Education: MSc – University of Liverpool
With InterCall Since: 2007
Hain worked in both the government and private sectors managing diverse business divisions prior to joining InterCall. He spent time in the military before making the transition to a corporate environment where he worked for companies such as Lion Nathan and Ernst & Young, where he held a senior role in Management Consulting in Asia.
Having lived and worked in multiple countries across both Asia and the Middle East during the past ten years, Hain is well versed with cross-cultural business operations, and has previously advised multinational companies in emerging and complex markets.
Today, Hain is responsible for the Asia Pacific Business Unit stretching from Japan and China across to India and through to Australia and New Zealand. The region has seen tremendous growth in the past three years and managing operational challenges while delivering customer value is a daily ritual. He is a keen rugby supporter (and ex-player) and when not traveling enjoys watching his sons play.
Tom Priestley
Executive Vice President, Managing Director EMEA
Hometown: Gloucester, UK
Education: University of Hertfordshire - Honors Degree in Applied Economics
With InterCall Since: 1998
Tom is responsible for leading our EMEA business unit encompassing sales, marketing, operations, IT and infrastructure. Joining InterCall as a UK based field sales executive and progressing through sales management and leadership to his current role, Tom has firsthand experience of our customer driven approach. Under his leadership the EMEA business has experienced rapid, sustained growth from a UK entity with 30 staff to a Pan-European operation with over 650 employees located across 10 different countries. Prior to joining the InterCall team, Tom was UK Sales manager for 3C Communications where he managed a team selling telephony solutions to enterprise clients.
Ben Chodor
Senior Vice President of Streaming
Hometown: Westfield, NJ
Education: University of Maryland
With InterCall Since: 2010
Founder of Stream57 and Senior Vice President of Streaming at InterCall, Ben Chodor is the tireless driving force behind the innovative streaming media team. Ben has spent his career pioneering online communications through interactive and streaming content, and founded Stream57 on his wealth of experience merging the healthcare, pharmaceutical and technology fields. Since joining the InterCall family in January 2010, Ben continues to lead the development arm of streaming media, online technologies and virtual meetings space with his energetic and incomparable passion for technology, and is truly creating the future of interactive streaming communication. A graduate of the University of Maryland, Ben enjoys spending his weekends with his wife Julie and twin 17-year-olds, Zack and Rachel.
Kathleen Finato
Senior Vice President, Marketing & Product
Hometown: Vernon Hills, IL
Education: BS, Ithaca College; MBA, Northwestern’s Kellogg School of Management
With InterCall Since: 2009
As Senior Vice President, Marketing and Product, Kathleen is responsible for driving global product portfolio strategy and execution as well as overall brand stewardship for the business. With more than 20 years experience, Kathleen brings a wealth of knowledge and a long line of accomplishments. Prior to joining InterCall, Kathleen held leadership positions with Motorola, including head of North America marketing and vice president of sales in the mobile devices business. She also worked with CoreComm, GE Financial and SBC/Ameritech. She received her bachelor’s degree from Ithaca College and a master’s degree in business administration from Northwestern’s Kellogg School of Management. In her spare moments, Kathleen enjoys spending time with her two boys and traveling.
Jared Schensky
Vice President & General Counsel
Hometown: American Falls, Idaho
Education: B.A., Dartmouth College; J.D., Harvard Law School
With InterCall Since: 2008
Responsible for all things legal, Jared serves as InterCall’s Vice President & General Counsel, putting his international experiences to work. As Vice President & General Counsel, Jared is responsible for all legal matters associated with InterCall and its conferencing businesses. Prior to joining InterCall, Jared served as General Counsel of the Asia-Pacific Group for Brunswick Corporation, a global recreational products company, managing all of the legal affairs for this international division, headquartered in Melbourne, Australia and with operations throughout all of Asia. Later, serving as Deputy General Counsel for Brunswick, Jared acted as that company’s lead M&A attorney and Secretary to the Finance Committee of the Board of Directors. Jared sees his job at InterCall as working to find the right balance between minimizing risk and maximizing revenue – and doing whatever it takes to support the Company’s Sales and Operations teams in growing the business.
Philip Grybas
Senior Vice President, Accounting – National and International
Hometown: Willowbrook, IL
Education: B.A., University of St. Thomas; M.A., Creighton University; M.B.A, DePaul University; C.P.A., Illinois
With InterCall Since: 2008
As Senior Vice President of Accounting, Phil is responsible for InterCall’s national and international accounting and reporting requirements. Beginning his professional journey in Chicago with Continental Bank, Phil was recruited to join Ameritech, which led him and his family overseas to Budapest, Hungary. Following his time abroad, Phil returned to the states to assume the role of Vice President and CFO of Warwick Valley Telephone Company before joining Surewest Communications as CFO where he contributed to the successful launch of HDTV over an IP network for the first time. Staying true to his roots, Phil is a lifelong Chicago White Sox fan.
Dan Veytsman
Vice President of Human Resources
Hometown: Arlington Heights, IL
Education: B.S., University of Wisconsin - Stout
With InterCall Since: 2009
As Vice President, Human Resources, Dan is responsible for providing leadership in the development and execution of human resources strategy. Prior to joining InterCall, Dan held several leadership positions at Tellabs, and was responsible for human resources globally for the sales, marketing and customer service organizations as well as the global staffing organization. He also worked for Platinum Technology as director of recruiting and international sales development & training manager. Dan received his bachelor’s degree from University of Wisconsin – Stout and holds a Professional in Human Resource Certification (PHR) from the Society for Human Resource Management (SHRM). Dan serves as a co-chair for the Human Resources Management Association of Chicago's (HRMAC) International Interest Group and is an active member of SHRM.
