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Hot Topics: This Week in Collaboration

Conferencing and Collaboration News

Explore timely topics that relate to collaboration and conferencing through these quick and relevent articles. For more information or to talk to an expert from InterCall, contact khasse@cushmanamberg.com.
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New Conferencing Technology Eliminates the Wait at Work

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No one likes to wait - especially when they’re on the phone, or on the computer.  In fact, up to one-half of computer users waste time on “frustrated experiences” relating to their technology, according to the Institute for Advance Computer Studies & Institute for Systems Research.

New conferencing technology helps eliminates waiting on both ends.  In the past, when you were on the phone with a colleague and wanted to invite one more, you’d have to put one person on hold while you fumbled around for contact information on the other.

What if you could simply look up a name in Microsoft Outlook, and click to conference them in?  Not only can you click to conference another person in, you can click to turn that audio conference into a Chat room, a video conference, or a Web conference for sharing documents.

Instead of loading software applications and looking up phone numbers or screennames, a single click can do it all.  One-click conferencing even makes it possible to throw out the phone book.

If you’re interested in this subject, we can line up local examples for you.

Founded in 1991, InterCall’s mission is to help people make better business connections across the world. Employing more than 2,000 Meeting Consultants, administrative and support staff, InterCall operates four call centers and 26 U.S. sales offices, and has a global reach that extends to six continents. InterCall is a subsidiary of West Corporation.